

Alan Lacey - Northpointe Bank
Regional Vice President | NMLS# 783169

Since 1996, it has been my privilege to assist thousands of homeowners across the country with their home purchase and refinance needs. I found my home at Northpointe Bank due to the unbeatable combination of great rates, low fees, and exce...... Show More
Location & Business Hours
Friday
8:00 AM to 6:30 PM
Saturday
closed
Sunday
closed
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Reviews from Web
The process went well and painless from start to finish
Reply from Alan Lacey
April 17th, 2026 04:39 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
When our closing number changed we should have been notified and we still have not gotten a response on one of the changes and still do not know where that oney was allocated to
Reply from Alan Lacey
March 23rd, 2026 01:10 PM
Samantha, thank you for sharing your feedback on your recent refinancing experience. I apologize for any inconvenience caused by the change in closing numbers and the lack of communication surrounding it. Ensuring clear and timely communication...
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Northpointe continued to work with me to get the best opporuntity for my family. Could not reccomend their enough for their efforts.
Reply from Alan Lacey
January 2nd, 2026 02:05 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Steve was proactive and as transparent as possible about the process and pricing. I felt well prepared for closing - I would highly recommend him.
Reply from Alan Lacey
November 13th, 2025 04:38 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Michael Quin always got back to me in a very respectable time and with great patience, walked me through a lot of things I didn't understand. Stacy Lacroix kept me up-to-date on what I needed to submit and there was always a link for secure...
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Alan was incredibly helpful as was his team.
Alan Lacey was my contact and provided excellent service. He responded to emails quickly, even during non-business hours, was highly knowledgeable, and worked quickly to correct issues caused by my home builder. I would highly recommend Alan...
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The process was extremely smooth and I found the level of Service to absolutely fantastic
Alan Lacey is great. I have used him on multiple occasions and have referred multiple people to him. Honest and easy to work with, could not have been a better experience.
From start to finish Alan and his team were great to work with. Literally the best mortgage experience I have ever been a part of. Highly recommended!
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About
Since 1996, it has been my privilege to assist thousands of homeowners across the country with their home purchase and refinance needs. I found my home at Northpointe Bank due to the unbeatable combination of great rates, low fees, and exceptional service. I am a proud graduate of Michigan State University and was awarded membership in the Phi Beta Kappa Society (Go Green!).
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities nationally. For each of the past nine years, Independent Community Bankers of America has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Northpointe Bank - Vice President- Consumer Direct MortgageDec 28th, 2009 - Current
Addresses and Serving Areas
Year Started
1996
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS 783169
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Achievements
- Graduated with honors from the James Madison College at Michigan State University
- Phi Beta Kappa
Hobbies
- Avid Reader
- Mediocre Amateur Handyman
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender