Alan Lacey - Northpointe Bank
Regional Vice President | NMLS# 783169
Since 1996, it has been my privilege to assist thousands of homeowners across the country with their home purchase and refinance needs. I found my home at Northpointe Bank due to the unbeatable combination of great rates, low fees, and exce... Show More
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8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Friendly and very helpful
Reply from Alan Lacey
October 14th, 2026 01:58 PM
I'm glad to hear you found my assistance friendly and helpful, Chase. It's always my goal to make the purchase process as smooth as possible for clients at Northpointe Bank. If there's anything else you need, feel free to let me know.
The communication and follow up was great but the amount of documentation that was requested for underwriting I have never dealt with before on the 6 other houses I have purchased. I understand making sure that everything I provided was accurate...
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Reply from Alan Lacey
September 30th, 2026 12:27 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Wonderful experience from start to finish!
Reply from Alan Lacey
July 29th, 2026 05:38 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Everyone I worked with was amazing!
Reply from Alan Lacey
July 29th, 2026 12:51 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
The process went well and painless from start to finish
Reply from Alan Lacey
April 17th, 2026 04:39 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
When our closing number changed we should have been notified and we still have not gotten a response on one of the changes and still do not know where that oney was allocated to
Reply from Alan Lacey
March 23rd, 2026 01:10 PM
Samantha, thank you for sharing your feedback on your recent refinancing experience. I apologize for any inconvenience caused by the change in closing numbers and the lack of communication surrounding it. Ensuring clear and timely communication...
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Northpointe continued to work with me to get the best opporuntity for my family. Could not reccomend their enough for their efforts.
Reply from Alan Lacey
January 2nd, 2026 02:05 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Steve was proactive and as transparent as possible about the process and pricing. I felt well prepared for closing - I would highly recommend him.
Reply from Alan Lacey
November 13th, 2025 04:38 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Michael Quin always got back to me in a very respectable time and with great patience, walked me through a lot of things I didn't understand. Stacy Lacroix kept me up-to-date on what I needed to submit and there was always a link for secure...
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Alan was incredibly helpful as was his team.
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About
Since 1996, it has been my privilege to assist thousands of homeowners across the country with their home purchase and refinance needs. I found my home at Northpointe Bank due to the unbeatable combination of great rates, low fees, and exceptional service. I am a proud graduate of Michigan State University and was awarded membership in the Phi Beta Kappa Society (Go Green!).
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities nationally. For each of the past nine years, Independent Community Bankers of America has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Northpointe Bank - Vice President- Consumer Direct MortgageDec 28th, 2009 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1996
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS 783169
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Achievements
- Graduated with honors from the James Madison College at Michigan State University
- Phi Beta Kappa
Hobbies
- Avid Reader
- Mediocre Amateur Handyman
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender