Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
The Sr. Loan Officer, not Jim, was extremely rude, asked for information she already had and was extremely confused on what she wanted.
Reply from Jim Koops
February 18th, 2026 09:22 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Getting a mortgage is never fun, in my opinion, but, I think the process was made as simple as it could have been.
Reply from Ian McLellan
February 18th, 2026 03:15 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ryan was super helpful throughout the entire process. Rate and fees were excellent!
Reply from Ryan Bird
February 18th, 2026 05:35 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Everything went and had no issues.
Reply from Ryan Bird
February 17th, 2026 07:31 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Great rates
Reply from Ian McLellan
February 17th, 2026 04:29 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Everything went smooth, easy to work with and excellent process
Reply from Matt Howard
February 17th, 2026 01:28 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
The team got us a better rate and helped us to understand how our lown works
Reply from Matt Howard
February 16th, 2026 06:15 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jason did an awesome job and explained the whole process. Would use him again to refinance or purchase a home !!
Reply from Jason Smith
February 16th, 2026 05:06 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Brett and the team were very responsive and could tell they cared. I wasn't just another number to them and they provided thoughtful responses and closed quickly. Will leverage them in the future.
Reply from Brett Foster - Northpointe Bank
February 9th, 2026 03:46 PM
Robert, I appreciate your feedback on my team's responsiveness and care throughout your refinance process. It's important to me that you felt recognized and received thoughtful communication. I'm glad to hear we could close quickly for you....
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Whole process was smooth
Reply from Jason Smith
February 16th, 2026 05:43 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
501–510 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender