Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
This is my 4th loan with Tim. I keep coming back because the rates are competitive and Tim is extremely knowledgeable about the lending process. I'm sure I'll see Tim the next time we have a lending need.
Reply from Timothy Tusing
February 20th, 2026 02:56 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Overall great experienc. Ryan was quick to respond to questions and follow up
Reply from Ryan Bird
February 20th, 2026 01:28 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Thank you!
Reply from Ian McLellan
February 19th, 2026 08:22 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ian was very responsive, professional, and I can tell he is an experienced Loan Officer. He tells you what needs to be done and I really felt like he was by my side during the mortgage refinance process. I highly recommend Ian and Northpointe...
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Reply from Ian McLellan
February 19th, 2026 06:33 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Excellent.
Reply from Matt Howard
February 19th, 2026 04:28 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Responsive
Took the time required to answer all questions
Reply from Brett Foster - Northpointe Bank
February 12th, 2026 02:06 PM
Michael, I'm pleased to know that I could be of assistance and that you found my responses helpful. Taking the time to answer all your questions is important to me, and I'm glad it contributed positively to your experience. If you need anything...
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Easy, quick and transparent.
Reply from Jason Smith
February 19th, 2026 01:40 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Quick closing with no issues, no surprises, and a good rate with the right
Reply from Ian McLellan
February 19th, 2026 10:57 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Not only did Ian match the best rate I could find, he did so without the pressure tactics I encountered from other lenders. He was exceptionally helpful, offering unbelievably timely responses to every inquiry that occurred throughout the process....
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Ian was knowledgeable and helped us secure a stellar rate, which we’re very happy with. He was very responsive and clearly understands the lending process well.That said, parts of the experience felt rushed and at times pushy. After we submitted...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender