

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Its my second time with Matt n Northpointe. Matt was proactive in reaching out. And Northpointe has a very competitive rate
Reply from Matt Howard
February 26th, 2026 01:49 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jim was fantastic to work with from start to finish and made our refinance incredibly easy with an unbeatable rate. He was responsive, knowledgeable and ensured the entire process was smooth and stress free.
Reply from Jim Koops
February 25th, 2026 06:05 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Isn was great
Reply from Ian McLellan
February 25th, 2026 06:01 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
This is my second time working with Matt. He is the best in the business and I really appreciate working with him.
Reply from Matt Howard
February 25th, 2026 05:17 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
It was very efficient and there were no surprises.
Reply from Jason Smith
February 25th, 2026 04:46 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Helped navigate a Less-than-straightforward refi process
Reply from Ryan Bird
February 25th, 2026 03:28 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Brett was clear, communicative, and so easy to work with! Just gave his email address to a friend of mine. should we need to refi again in the future I will reach out to Brett
Reply from Brett Foster - Northpointe Bank
February 18th, 2026 02:37 PM
It's wonderful to know that you found the communication clear and the process easy. I'm always here to help, so I'm glad you feel comfortable recommending me. Should you need assistance with refinancing again in the future, please don't hesitate...
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The process was smooth from start to finish. No hiccups and everything was explained throughly.
Reply from Brett Foster - Northpointe Bank
February 17th, 2026 07:39 PM
Phillip, it's great to hear that the refinance process was smooth and well-explained from start to finish. I appreciate you taking the time to share your positive experience with Northpointe Bank. If there's anything you need in the future,...
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very good expeerince.
Reply from Timothy Tusing
February 23rd, 2026 06:33 PM
I really appreciate the feedback and am looking forward to working with you again.
Entire process was simple Jason explained everything and provided excellent support
Reply from Jason Smith
February 23rd, 2026 04:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender