Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Smooth procedure
Reply from Jim Koops
March 2nd, 2026 07:17 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I had an overall good experience and I had been working with another company with sometimes better rates. When I talked about when when to lock rates and checked in about rate updates I got responsive and thoughtful answers from Brett, while...
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Reply from Brett Foster - Northpointe Bank
February 23rd, 2026 08:33 PM
It's great to hear that you felt confident in moving forward with me for your refinancing needs, John. I strive to provide responsive and thoughtful guidance, so I'm glad that stood out during your experience. Your feedback is appreciated,...
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Great experience
Reply from Brett Foster - Northpointe Bank
February 23rd, 2026 08:33 PM
I appreciate your feedback on your refinancing experience, Jason. It's rewarding to know you had a great experience. If there's anything else I can assist you with, please feel free to reach out directly. Thank you for choosing Northpointe...
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Easy to work with
Reply from Brett Foster - Northpointe Bank
February 20th, 2026 05:04 PM
I'm pleased to hear you found the process easy to work with, Jeffrey. It was a pleasure assisting you with your refinance. Thank you for choosing Northpointe Bank.
competitive rates, great communication, and the whole process was very smooth
Reply from Ryan Bird
February 27th, 2026 01:44 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Brett was down to earth and explained things in a way I could understand. He kept me well informed about each step of the refinance process and his response time was fast and helpful. He answered all of my questions fully and made the process...
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Reply from Brett Foster - Northpointe Bank
February 19th, 2026 06:57 PM
I'm pleased that I could provide clear explanations and keep you well informed throughout the refinance process. It's important to me that my communication is timely and helpful, so I'm glad to know my responses met your needs. I'm grateful...
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straight forward quotes, Ian is great, no shadiness, and great rates!
Reply from Ian McLellan
February 26th, 2026 04:08 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Thank you!
Reply from Ian McLellan
February 26th, 2026 03:20 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim Koops - Northpointe Bank has received a review with 5 star rating from Gaurang D
It was professional, courteous service and on point with information and documentation.
Reply from Jim Koops
February 26th, 2026 02:28 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender