Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Jim was fantastic to work with once again (2nd time financing with Jim) thank you!!
Reply from Jim Koops
March 16th, 2026 08:15 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
The process was smooth and quick.
The team members were knowledgeable and helpful.
Reply from Jason Smith
March 16th, 2026 02:03 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Ryan is a quick thinking, problem solving, invested loan officer addressing any concern we had with care and professionalism even if the situation was a bit contentious or stressful from our support team helping ensure our loan was moving in...
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Reply from Ryan Bird
March 16th, 2026 03:08 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ryan was great:
* Straight to the point
* No unnecessary phone calls/sales pitches -- just emailed numbers
* Responsive. Available via text on weekends if needed
* Great rate and credits
Reply from Ryan Bird
March 16th, 2026 09:04 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Responsive, patient answering my questions, good rate
Reply from Ian McLellan
March 16th, 2026 04:26 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Wonderful experience, great rate, organized, great communication!
Reply from Jason Smith
March 16th, 2026 04:52 PM
I really appreciate the feedback and am looking forward to working with you again.
Ian was very responsive and patient answering my many questions. He made a complicated process make sense and made the whole thing relatively easy.
Matt ensured I was kept in the loop outside of all the automated messages which gave it a personal touch.
Reply from Matt Howard
March 13th, 2026 05:54 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
we closed on the house
Reply from Ryan Bird
March 13th, 2026 04:58 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ryan is an effective communicator and responds swiftly. Also helpful, shared a few options from the get-go and informed me along the way.
Reply from Ryan Bird
March 12th, 2026 09:39 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
401–410 of 3077
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender