Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
It was great working with Brett, he gave us all the details upfront. No hidden surprises.
Reply from Brett Foster - Northpointe Bank
March 5th, 2026 06:21 PM
I'm pleased to hear that you appreciated the transparency throughout the process. Providing all the necessary details upfront is important to me, and I'm glad it contributed to a smooth experience for you. Thank you for allowing me to assist...
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Smooth process.
Reply from Jim Koops
March 12th, 2026 02:19 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Jason Smith - Northpointe Bank has received a review with 5 star rating from Bradley R
Jason has this down to an art. The process from start to finish runs like a Swiss watch. He patiently dealt with and answered a litanty of questions I had come up throughout the process. We purchased our home roughly six months ago and are...
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Reply from Jason Smith
March 12th, 2026 02:11 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
We already had a mortgage with Northpointe and this refinance went very smoothly for the most part.
Reply from Jason Smith
March 12th, 2026 04:39 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Tim was good, website application process was painful due to the website being incredibly slow
Reply from Timothy Tusing
March 11th, 2026 07:08 PM
Hi Gabriel, I appreciate your feedback and thank you for choosing me to assist with your refinance. I'm glad to hear you found my efforts helpful. I'm sorry to learn about the slow website application process—it's important that these tools...
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Since the initial conversation Tim has answered all my questions and been very responsive. He was very approachable and explained the process clearly. Overall it was a good experience working with Tim on my mortgage need.
Reply from Timothy Tusing - Northpointe Bank
March 4th, 2026 07:12 PM
Thank you very much Srikanth!
We truly would not be in our home today without Timothy Tusing. From the very beginning, he worked incredibly hard to secure us an amazing rate and presented us with multiple options to make everything work for our situation. His knowledge,...
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Reply from Timothy Tusing
March 4th, 2026 07:12 PM
Thank you for the awesome review Emily!!
Jim was a pleasure to work with. I especially enjoyed his straightforwardness about rates and how easy his quotes made things for us! Great Loan officer, I will be referring friends and family!
Reply from Jim Koops
March 11th, 2026 03:29 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Its a smooth experience
Reply from Timothy Tusing
March 4th, 2026 07:13 PM
Thank you for the 5 star review Eshwar!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender