

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Good overall experience with Brett
Reply from Brett Foster
September 7th, 2026 02:54 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Great experience all around from beginning to end . I really appreciated how Ian proactively communicated and I alwaysbfelt like he had my best interests at heart. I would highly recommend Ian and Northpointe Bank
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Reply from Ian McLellan
September 7th, 2026 03:43 PM
I really appreciate the feedback and am looking forward to working with you again.
Ian was always responsive, knowledgeable and upfront about the process.
Reply from Ian McLellan
September 7th, 2026 01:26 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ian was great and super responsive from day one. It was our first time buying a home and I'm grateful I had someone like Ian to guide us through the mortgage process. Closing went extremely smoothly. Highly recommended.
Ian is very helpful .
Reply from Ian McLellan
September 3rd, 2026 03:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Responsiveness, great terms, no surprises
Reply from Ian McLellan
September 2nd, 2026 07:49 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
It was a quick and straight forward process. Ian was always there to answer all our questions and concerns.
Reply from Ian McLellan
September 2nd, 2026 05:05 PM
I really appreciate the feedback and am looking forward to working with you again.
very good
Reply from Jason Smith
September 2nd, 2026 12:32 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Very smooth process and friendly service.
Reply from Ryan Bird
September 2nd, 2026 12:30 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Thank you Matt, you're great
Reply from Matt Howard
September 1st, 2026 01:07 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender