Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Jim Koops - Northpointe Bank has received a review with 5 star rating from Andrew S
All questions were answered in a reasonable amount of time, and he kept me well informed during the proces.
Reply from Jim Koops
September 1st, 2026 12:27 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Overall, I had a good experience.
We were happy with the responsiveness
Reply from Jim Koops
August 31st, 2026 05:35 PM
I really appreciate the feedback and am looking forward to working with you again.
Quick response time.
Reply from Ryan Bird
August 31st, 2026 04:22 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!
Jim was fantastic to work with. From my first contact with him to closing was 14 days. Kept up well informed and was very easy to work with. Response time to emails and text was lightning fast!. Highly recommend Jim and Northpointe!
Reply from Jim Koops
August 27th, 2026 05:52 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ryan was very prompt and helpful!
Reply from Ryan Bird
August 27th, 2026 12:43 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Because the process went smoothly.
Reply from Jim Koops
August 26th, 2026 03:34 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Smooth process, far and away the best interest rate of the four I was offered
Reply from Jason Smith
August 26th, 2026 06:06 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender