Northpointe Bank , Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI

4.89

(3,077)

Mortgage

Mortgage Loan Officer

Contact Info

(888) 672-5626

Grand Rapids, MI

https://www.northpointe.com/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.89

(3,077)

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Thank you for helping us buy our forever home!

Reply from Brett Foster - Northpointe Bank

September 16th, 2026 12:56 PM

I'm happy to have helped you with the purchase of your forever home, Lindsay. It was a great experience working with you and I'm thankful you chose Northpointe Bank for this important step.

I passed the purchase agreement early however it sounds like my agent passed them a second time to Matt with some additional pages which was then forwarded to underwritting. Those extra pages meant that underwritting asked for more updates...

Reply from Matt Howard - Northpointe Bank

September 15th, 2026 03:02 PM

Thank you for your review and for taking the time to share your experience. We understand how important clear communication and timing are throughout the home financing process, especially when changes can impact other plans. As part of the...

Ian, my loan officer, and Natalie, the senior loan processor, were absolutely wonderful throughout my refinance. They were prompt, professional, and communicated clearly every step of the way. Even when things seemed challenging, they worked...

Great Service

Reply from Ian McLellan

September 21st, 2026 08:38 PM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

Tim I'm was super helpful to me as a first tome time homebuyer. Highly recommend!

Reply from Timothy Tusing

September 17th, 2026 12:27 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

The online application for documents is horrible but Ian was great in taking my docs.

Reply from Ian McLellan

September 16th, 2026 04:28 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Ryan was excellent. Attenttive to detail and very helpful!

Reply from Ryan Bird

September 15th, 2026 09:40 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Ryan was great and easy to work with!

Reply from Ryan Bird

September 15th, 2026 02:37 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

Tim did a great job of getting everything ready for closing within an extremely tight window and was very easy to work with.

Reply from Timothy Tusing

September 15th, 2026 01:14 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Jim & Natalie were amazing to deal with. I had talked to Jim earlier in the year on a different property, that due to construction issues, I walked away from. I had such a great experience with Jim that I immediately came back to him and hope...

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

1999

Time Zone

Pacific Standard Time (PST)

Disclaimer

Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender