

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
communicative and respknsive
Reply from Brett Foster - Northpointe Bank
April 7th, 2026 03:05 PM
I appreciate your feedback on my communication and responsiveness, Muzamil. It's important to me that you felt supported throughout the refinancing process. Thank you for choosing Northpointe Bank, and I look forward to working with you again...
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Jason was easy to work with and secured us a good rate.
Ian is very thorough and very responsive, and very patient, I feel safe to ask any questions, and is also proactive on reminding us of any steps we need to ale so the closing keeps moving.
Reply from Ian McLellan
April 14th, 2026 02:25 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Smooth and clear process . clarity in commubucatini and great rates
Reply from Jim Koops
April 13th, 2026 09:16 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
From the initial call for a quote, Ryan Bird explained the process to us clearly and gave us great options to choose from. It was our first time refinancing so having someone be available to answer our questions and explain things thoroughly...
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Reply from Ryan Bird
April 13th, 2026 05:21 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Great experience all around
Reply from Jason Smith
April 13th, 2026 04:24 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Got locked and the rate I needed to be satisfied
Reply from Ryan Bird
April 13th, 2026 02:43 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Best rate I could find and easy process.
Reply from Ryan Bird
April 13th, 2026 01:22 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
The team was responsive honest and thorough.
Reply from Matt Howard
April 13th, 2026 07:28 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Thank you
Reply from Ian McLellan
April 13th, 2026 01:40 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender