

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Good rate, no issues with process
Reply from Timothy Tusing
April 15th, 2026 01:30 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
The whole process was professional and efficient. The pricing was competitive and working with Matt was a pleasure. I will definitely being using NorthPointe Bank for any future borrowing needs.
Tom Griffiths
Reply from Matt Howard
April 15th, 2026 01:24 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ryan has closed 4 loans for me in the past 5 years. He is exceptional and was always available via email for questions or clarification. I recommended him to our neighbors and he is closing their loan this month as well. He is a great asset...
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Reply from Ryan Bird
April 15th, 2026 12:27 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Tim Tusing is always responsive, knowledgeable, friendly and is able to offer great interest rates. We have recommended Tim to family and friends.
Reply from Timothy Tusing
April 15th, 2026 12:20 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Ian was very helpful throughout the process
Reply from Ian McLellan
April 15th, 2026 08:01 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jason was fantastic to work with for my recent refinance. He is highly efficient, communicative, and made a complex process feel easy. I really appreciated his transparency regarding rates and terms. I’ll definitely be reaching out to him for...
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Easy process, well explained and fast.
Reply from Ian McLellan
April 15th, 2026 12:48 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Good communication with team. Had some odd requests at the end from underwriter. Overall positive process.
Reply from Ryan Bird
April 14th, 2026 04:59 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
we were treated well with Northpointe
Reply from Brett Foster
April 13th, 2026 02:56 PM
I'm happy to know that you felt well-treated with Northpointe, Naomi. Thank you for sharing your experience with me.
Jim was super helpful and gave timely response always. I couldn't ask for a better loan officer. I would choose northepoint again just to work with Jim.
Reply from Jim Koops
April 14th, 2026 03:45 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender