Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Good customer service, smooth closing.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:14 PM
I'm pleased to hear that you had a positive experience with the customer service and found the closing process smooth, Joshua. My goal is always to provide a hassle-free experience, and your feedback is much appreciated. If you have any other...
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It was well organized, well informed, easy to comunicate, and quick!
The team was very responsive & answered all questions we had thoroughly!
Reply from Brett Foster - Northpointe Bank
February 10th, 2025 04:17 PM
Alexis, I really appreciate you taking the time to leave such positive feedback. Knowing that my team and I were able to thoroughly answer all your questions and be responsive to your needs during your refinance process is exactly what we strive...
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the loan was completed on time and terms were as agreed upon
Reply from Matt Howard - Northpointe Bank
February 14th, 2025 07:43 PM
Very kind review. Thank you for the patience you had during loan process. We will be keeping an eye out for future opportunities. - Matt Howard
We had an outstanding experience working with Matt as our loan officer during our home-buying journey. From the very beginning, he was incredibly responsive, professional, and knowledgeable. No matter how many questions we had, Matt always...
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Reply from Matt Howard - Northpointe Bank
March 1st, 2025 03:59 AM
Very much a privilege working with you on the new home. Thank you for the kind words. – Matt Howard
We had an outstanding experience working with Matt as our loan officer during our home-buying journey. From the very beginning, he was incredibly responsive, professional, and knowledgeable. No matter how many questions we had, Matt always...
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Reply from Matt Howard - Northpointe Bank
February 14th, 2025 07:40 PM
Very much a privilege working with you on the new home. Thank you for the kind words. – Matt Howard
Professional and knowledge service. Closed on time with no issues.
Reply from Matt Howard - Northpointe Bank
February 14th, 2025 07:39 PM
Thank you for taking the time to leave a review. Always nice chatting with you. Congrats on the new home. - Matt Howard
All the other lenders I talked to, but promised one thing but then when you actually asked them to you know, I'll give you something in writing. They would raise the rate from what they had showprevious
Reply from Brett Foster
February 10th, 2025 04:18 PM
Wow, Matthew, a 5-star review! That's fantastic. I really appreciate you taking the time to share your experience. I know how frustrating it can be to deal with lenders who don't follow through, so I'm glad I could deliver on what I promised....
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Jim was great. Very responsive, thorough, and timely. Having purchased many homes over the years, this was a very positive experience and would highly recommend Jim.
Matt was professional, responsive and very knowledgeable. Very good experience!
Thank you Matt for facilitating this process for us.
Reply from Matt Howard - Northpointe Bank
February 14th, 2025 07:38 PM
Pleasure working with you. Will be looking out for future opportunities. - Matt Howard
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender