Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
I can’t thank Ian enough for the outstanding service he provided when I needed a loan. I reached out to him at the very last moment, and despite the time crunch, he was there to help every step of the way. Ian’s professionalism and dedication...
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it was an easy process and loved how everything was easilt easily accessible online
Reply from Matt Howard - Northpointe Bank
March 1st, 2025 03:58 AM
Thank you for taking the time to leave a review and for being so diligent sending your documents. Round of applause for your brother-in-law as well. - Matt Howard
Fast, efficient, and friendly. Would recommend Jim to any and all home buyers.
Jason was fantastic, made us very confident when the closing date came. He kept us up to date and answered all our questions in a extremely timely manner. Couldn't be happier !
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:12 PM
I'm glad to hear that you felt confident and well-informed during the closing process, Adam. It's important to me that all your questions were addressed promptly and that the experience was smooth for you. Thank you for your kind words, and...
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Jason was very responsive, did his best to answer my questions, the online portal was easy to use, and Leigh-Anne gave clear instructions as necessary.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:13 PM
It's great to hear that you found the process smooth and the online portal user-friendly, Lee. I am glad I could assist with your questions, and I appreciate your recognition of Leigh-Anne's clear guidance as well. If there’s anything further...
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Easy Peasy
Ian was fantastic, very helpful throughout the entire process, I would definitely recommend Ian to friends buying a home!
Very kind and kept us updated the whole time. Was a good experience from beginning to end
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:14 PM
Thank you for sharing your thoughts, Grant. I’m pleased to hear that the experience met your expectations, and I'm glad I could keep you informed throughout the process. If you ever have further questions or need assistance in the future, please...
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Easy and efficient process.
Reply from Brett Foster
February 26th, 2025 03:52 PM
Thanks so much, Tobin! I'm thrilled to hear that the refinancing process was easy and efficient for you. It was a pleasure working with you, and I'm here if you ever need anything in the future. Take care!
What can be one of the most stressful times of your life was made 1000% easier with Ian, he was fantastic at simplifying and explaining the complex workings of the mortgage process. When we buy another house in the future, Ian will be our first...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender