

Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian kept the process as simple as possible
My loan Officer Brett Foster was helpful from the first phone call. He explains things clearly and offers sound advice! He was very easy to contact and always returns calls or emails promptly. I would recommend Brett to anyone looking for a...
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Reply from Brett Foster - Northpointe Bank
March 4th, 2025 04:21 PM
Jay, I truly appreciate your kind words and the perfect rating! It was a pleasure assisting you with your loan. I'm glad to hear that my explanations and advice were clear and helpful to you. Staying accessible and responsive is important to...
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thanks for all the help
looking forward to working toghter again in the future
Timely responses, great insight, helpful guidance, great rate.
Reply from Timothy Tusing - Northpointe Bank
March 9th, 2025 10:54 PM
Thank for the great review and the kind words Christen!
from the initial conversation I had with Matt he eased my concerns abouy some of the negative reviews that we had seen online. We decided to trust Matt and move forward. He listened to my goals and challenges and we made a plan together to...
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Reply from Matt Howard - Northpointe Bank
March 27th, 2025 06:06 PM
Easy process from start to finish. Great chatting with you always. - Matt Howard Northpointe Bank
The rate Tim was able to get for us was far better than we were able to get anywhere else for a 2nd home mortgage. The process is stressful, but Tim made it work for us. I liked the video clips Nortpointe sent throughout to help explain the...
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Reply from Timothy Tusing - Northpointe Bank
March 9th, 2025 10:55 PM
Thank for the great review and the kind words Jill!
Tim and Kristy were great. I've worked w Tim on a handful of loans and he makes it a breeze. Great rates and smooth process! Thanks for everythin!
Reply from Timothy Tusing - Northpointe Bank
March 9th, 2025 10:55 PM
Thank for the great review and the kind words Jaman!
Brett is very responsive, helpful, and dependable in the loan process. And the rate is very competitive too.
Reply from Brett Foster - Northpointe Bank
February 26th, 2025 03:50 PM
Thank you so much, William! I'm really glad to hear that you found the loan process smooth and that I could provide you with the support you needed. It's great to know that the competitive rate worked well for you too. I appreciate your trust...
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Great communication, unbeatable rate, answered all of our questions as first time home buyers
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:11 PM
I'm pleased to hear that you had a positive experience, Mary. It’s important to me that first-time home buyers feel supported and informed throughout the process. If you have any further questions or need assistance, I'm here to help. Thank...
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overall a great service provided, answers came back very quickly sometimes even during time off / national holidays
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender