Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Tim did a great job of getting us the interest rate promised, and was very helpful in dealing with potential employment changes during the closing process. He was responsive to my calls and answered my questions.
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Reply from Timothy Tusing - Northpointe Bank
March 9th, 2025 10:53 PM
Thank you for the kind words Rick!
Brett was great to work with. Guided me effectively throughout the process, was very professional and kept me up to date. His calm demeanor was very much appreciate!
Reply from Brett Foster - Northpointe Bank
March 10th, 2025 03:42 PM
Thank you so much for your kind words, Muhammad. It was a pleasure assisting you through the loan process. I'm glad to hear that my guidance and updates were helpful, and that my approach made the experience a positive one for you. If you ever...
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The last minute underwriting requests made the experience difficult and stressful.
Reply from Matt Howard - Northpointe Bank
March 10th, 2025 03:37 PM
Thank you working with us again and taking the time to leave a review. Asking for documents at end of process is never great. Very thankful for your help to make sure we could close early and fund on time. - Matt Howard
Ian's a knowledgable guy. Quick and thorough. Great wokring with y'all!
Jim made things simple and was on top of any questions I threw at him. There was a mixup on the closing date but it wasn't a big deal overall and Jim gave me a call after hours to make sure it was rescheduled for the following day.
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Ryan was responsive to questions with good explinations and answers. We'll call him again when it comes time to refinance down the road.
Good responsive feedback and kept me in the loop as process progressed.
Tim Tusing was very transparent, honest, and helpful throughout the process
Ian was helpful and responsive . I appreciated the updates and he was very quick to respond to questions. The rest of thr the team was great as well and help make sure all the documents needed were there and kept It all organized .
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Ian was helpful throughout the mortgage process. He provided me with best practices about mortgages and closing costs even before we selected Northpointe as our lender. He was then able to get us approved fast, within the timeline that we had...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender