Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Jason was excellent to work with.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:07 PM
I appreciate your kind words, Joseph. I'm glad to hear that you had a positive experience working with me on your refinance. If you have any questions in the future or need assistance again, please feel free to get in touch. Thank you for choosing...
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Great overall experience! will definitely recommend
Worked with Ian to refinance my mortgage. He got me a great rate and presented plenty of options as we worked through the process. Closed on time and easily.
Everything went easily to fruition.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:07 PM
I'm pleased to hear that the process went smoothly for you, Peter. Ensuring a straightforward and effective refinance experience is always my goal. If there are any other questions or needs in the future, please feel free to reach out. Thank...
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We have smoth refinancing processing from start to finsh. Rayn did exellent job explain the process make it easier and he was proactive answering my questions on time. After all I had great experience with Northpointe Bank. I will recommend...
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Jason and Leigh-Anne were excellent and highly responsive.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:07 PM
It’s great to hear about your positive experience, Michael. I'm glad that both Leigh-Anne and I could provide the responsiveness you needed. If there's anything else I can assist you with or if you have more feedback, please let me know. Thank...
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I recently completed a cash-out refinance, and I couldn’t be more impressed with the exceptional service I received from Timothy Tusing. From our very first conversation, he was very knowledgeable, responsive, and genuinely interested in helping...
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Reply from Timothy Tusing - Northpointe Bank
May 5th, 2025 03:31 PM
Thank you very much Venkata for the awesome review!
Jason and LeighAnn did an excellent job
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:08 PM
I'm pleased to hear that you had a positive experience with us, Mary. It's wonderful that LeighAnn and I could meet your expectations during your refinance process. Should you have any further questions or need assistance in the future, feel...
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Matt helped us with every step of the loan process and made sure that we were updated as deadlines approached. Communication was easy and he always answered our emails in a timely manner. Thank you for a smooth process!
Everything went smoothly. It was great working with Jim Koops.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender