Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian was great to work with. He gave me a quote quickly and with no pressure. When the loan process started he was prompt and got it done with no problems. Would definitely recommend.
Ian helped me refinance a 30-year fixed mortgage for my primary residence. He was up front about the numbers, honest about market conditions, answered my questions promptly (usually within the same day) and updated me regularly on the process....
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Everything was online
Reply from Brett Foster - Northpointe Bank
April 22nd, 2025 04:28 PM
I'm glad to hear that the online process met your needs for your refinance. If you have any further questions or need assistance, please feel free to reach out. Best of luck, Stephen
Each question was answered with experience and expertis.
Reply from Timothy Tusing
May 5th, 2025 03:32 PM
Thank you for the awesome review Robin!!
Tim was amazing, super helpful through the entire process and got us an amazing rate, locked it before the market skyrockted again.
Reply from Timothy Tusing
May 5th, 2025 03:33 PM
Thank you for the awesome review Ben!
great communication, lowest rates
Reply from Brett Foster
April 22nd, 2025 04:29 PM
I'm pleased to hear that you appreciated the communication and our competitive rates. It was a pleasure assisting you with your purchase loan at Northpointe Bank. Thank you for your positive feedback!
Ryan and his team were a pleasure to work with. They were very reponsive and supportive during the entire process.
second time working with Brett . Was a great experience
Reply from Brett Foster - Northpointe Bank
April 21st, 2025 12:56 PM
I'm thrilled to hear that you had another great experience working with me. Thank you for choosing Northpointe Bank for your loan needs once again. Your satisfaction is very important to me.
a great job on the loan. Everything was as expected and we closed on time. You can't ask for much more than that..
I would have loved more support in the last week of closing. I still don't understand some of the charges I paid for.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:08 PM
I appreciate you sharing your thoughts, Omkar. I'm sorry to hear that you felt there wasn't enough support during the final week of closing and that some of the charges were unclear. Understanding all aspects of the process is crucial, and...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender