Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
From the first conversation I had with Jason, I felt comfortable. I had gotten a very low rate quoted online and called to confirm the low rate. Jason explained the parameters of the low rate, help make sure I could qualify and made the process...
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Reply from Jason Smith
July 30th, 2025 03:24 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
able to close early
Reply from Brett Foster
July 30th, 2025 06:11 AM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jim was always available when I needed questions answered. He was also very patient with me as this was my first time buying a home. Thank you, Jim for your support!
Reply from Jim Koops
July 29th, 2025 08:03 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
proactive and clear responses
Reply from Ryan Bird - Northpoine Bank
July 25th, 2025 12:55 AM
Thank you, Rafique, for taking the time to share your experience. I'm glad to hear that my proactive and clear communication met your expectations. It was a pleasure assisting you with your purchase at Northpointe Bank. If you have any more...
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Matt Howard went above and beyond to assist with our closing. He is a great asset to your company!
Reply from Matt Howard
July 29th, 2025 02:45 AM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Communication and interactions were generally very responsive. Good interest rate was provided given the market conditions. Good responsive feedback from both Matt and Leigh-Ann, they were available for emails and phone calls. The intake process...
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Reply from Matt Howard
July 28th, 2025 03:55 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ian did a great job. My home purchase in July of 2025 was straighforward and I did not have any issues with the loan approval process thanks to Ian.
Reply from Ian McLellan
July 27th, 2025 02:52 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The refinance went relatively smoothly. The cost was reasonable. The process was laid out logically and the website facilitated the document collection. Brett resolved the issue that I had with the cashout amount and scheduled the notary to...
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Reply from Brett Foster - Northpointe Bank
July 16th, 2025 03:30 PM
I'm glad to hear that your refinance experience was smooth and that you found the costs reasonable. I'm pleased I could resolve the issue with the cash-out amount and accommodate your schedule with the notary's early arrival. It's great to...
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It was a pleasure working with Jim and Cryssal throughout the process. The were helpful and understanding when our pest report wasnt up to par. i felt like they were withus all the way through, helping us. They never were frustrated or annoyed...
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Reply from Jim Koops
July 23rd, 2025 03:29 AM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Had a pleasure working with Matt! Matt was very transparent throughout the process and answered each of my questions with great patience. I would love to recommend and work with Matt again.
Reply from Matt Howard
July 23rd, 2025 03:03 AM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender