Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Everything went very smoothly throughout the entire process. Jason was easy to work with and was very informative, and was obviously very experienced.
Reply from Jason Smith
July 21st, 2025 03:43 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
The underwriter is who dropped the ball here not Tim. Too many back and forth requests vs everything up front.
JJJason and
Reply from Jason Smith
July 18th, 2025 01:50 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The underwriter kept asking for more documentation that even I knew was going to be requested. It should have been requested up front and saved a lot of time and headaches.
Reply from Jason Smith - Northpointe Bank
July 11th, 2025 12:06 PM
Thank you for sharing your experience, Michael. I completely understand how the repeated requests for documentation could have been frustrating and led to unnecessary delays. Your feedback is valuable, and I'll make sure to consider it moving...
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Tim was very friendly, professional and informative. My husband and I were first time homeowners and Tim was very good at walking us through the process and answering any questions we had. He was quick to respond and easy to work with. I appreciated...
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Reply from Timothy Tusing - Northpointe Bank
July 15th, 2025 06:48 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Working with Ian McLellan was a great experience from start to finish. He was responsive, knowledgeable, and made the entire loan process smooth and stress-free. I appreciated his clear communication and commitment to finding the best solution...
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Reply from Ian McLellan - Northpointe Bank
July 15th, 2025 12:55 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
As a first-time homebuyer, I had a ton of questions and wasn’t always sure what to expect, but Jim made the whole process so much easier. He was super responsive, patient, and always willing to walk me through things. He also helped me get...
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Reply from Jim Koops - Northpointe Bank
July 14th, 2025 09:23 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Loan closed on time at a competitive rate.
Reply from Brett Foster - Northpointe Bank
July 7th, 2025 06:15 PM
I'm glad to hear that your loan closed on time and at a competitive rate. It was a pleasure assisting you with your purchase. Thank you for choosing Northpointe Bank. take care Brett
Brett and team were able to pull in the closing date by 2 weeks, allowing us to close sooner and more efficiently!
Reply from Brett Foster
July 7th, 2025 06:15 PM
I'm thrilled to hear that we were able to expedite your closing process by two weeks. It was a pleasure working with you to ensure a smooth and efficient transaction. Thank you for choosing Northpointe Bank for your home purchase. Take care,...
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Really appreciated Jason taking the time to answer our many questions, or directing us to the right person when needed.
Reply from Jason Smith - Northpointe Bank
July 11th, 2025 12:07 PM
Thank you Christina and congratulations on your beautiful new home!
1021–1030 of 3079
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender