Northpointe Bank , Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Ian was extremely friendly, informed, responsive and overall great to work with. Will definitely refer and use him again for any and all lending needs!
All went smoothly
Reply from Matt Howard
August 6th, 2025 08:40 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Jim gave really solid advice that I did not consider and was able to navigate the process to save money and to make it as seamless as possible. Really enjoyed working with him.
Reply from Jim Koops
August 6th, 2025 03:42 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jim gave us a great rate and was easy to work with. He did a great job simplifying the process while giving us everything we needed.
Reply from Jim Koops
August 5th, 2025 06:58 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ian was great and the experience was positive . We love our new home
Reply from Ian McLellan
August 5th, 2025 12:29 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
I had a fantastic experience working with Ian as my mortgage officer. The entire process was incredibly smooth, thanks to his professionalism and efficiency. Highly recommend Ian for anyone seeking a stress-free mortgage experience!
Ian was very professional and straightforward throughout the entire process. He clearly communicated what to expect and when, which made everything much simpler and less stressful. His guidance and transparency made the experience smooth from...
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Reply from Ian McLellan
August 2nd, 2025 03:36 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Overall great!!!
Reply from Ryan Bird
August 1st, 2025 02:22 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ryan was excellent in providing accurate information, he didn't just jump to pulling our credit score but advised us of options ans possibilities. he was transparent about everything . thank you Ryan
Reply from Ryan Bird
August 1st, 2025 02:09 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Because Jim Koops is the G.O.A.T.
Reply from Jim Koops
July 31st, 2025 07:20 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender