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Ruoff Mortgage - North Fort Wayne, IN

Fort Wayne, IN

4.91

(5,154)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 497-0800

Fort Wayne, IN

https://www.ruoff.com/lending-centers/fort-wayne-north

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.91

(5,154)

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I was not impressed with the appraiser. Overall Cathe was fantastic.

Reply from Cathe Music, Ruoff Mortgage

February 24th, 2026 05:36 PM

thanks so much for the feveiw! It was a pleasure to help you and April with your new home! So sorry we had such an issue with getting the VA appraiser to respond to us but unfortunately we dont have any control over the VA! I hope you enjoy...

Ellen Vance, Ruoff Mortgage has received a review with 5 star rating from Abigail R

Reply from Owner

February 24th, 2026 02:45 PM

Abby and Matt, I am so honored that you trusted me to help you get into your new home! I am so happy for your family and can't wait to see updates as Matt makes your home brilliant lol!!

Ellen was friendly, available, and cheered us on through the whole process. It felt like we really were all buying a house because of how our team worked together. 😊

Reply from Ellen Vance, Ruoff Mortgage

February 24th, 2026 02:46 PM

When clients become friends is the best! So honored to be part of making your story come to life! Have a wonderful spring!!

Ruoff Mortgage - North Fort Wayne has received a review with 5 star rating from Melissaanne10 W

Reply from Owner

March 2nd, 2026 09:28 PM

Thank you for your fantastic 5-star rating! We're delighted to hear that you had a positive experience with Ruoff Mortgage. Your satisfaction is our priority!

Jeanne was simply the best loan officer I have ever worked with! She will definitely be referred to all my friends and family! We loved working with her as she was professional yet emotionally connected to us as her clients! She answer every...

Reply from Owner

March 6th, 2026 10:31 AM

Alexis, it's wonderful to hear your positive feedback. Ensuring that you felt supported and informed every step of the way was incredibly important to me. I’m pleased we were able to complete everything so swiftly and that you found the experience...

Mike was always available via text or email whenever I had a question and responded within a timely manner.

Reply from Mike Ruiz

February 26th, 2026 04:21 PM

Thanks Melissa

Jeanne Henry is the best loan officer I have ever worked with! We were reffered to her through some mutual friends of ours, and she delivered excellent service, and she was astronomically efficient! She answered every phone call day or night,...

Reply from Jeanne Henry

March 5th, 2026 04:13 PM

Alexis, I'm truly grateful for your kind words. I'm glad to have been able to assist you efficiently and that my approach resonated with you. It's my priority to maintain open communication and provide clear guidance through every step of the...

Kelly is experienced and was very easy to work with. She made the process smooth and helped me understand the process. I had a great experience and will reccomend Kelly and Ruoff to anyone looking for a mortgage.

Reply from Kelly Durnell

March 5th, 2026 04:09 PM

It's great to hear that you had a positive experience, Allison. I'm glad I could help make the mortgage process smooth and clear for you. Thank you for your recommendation, and if you ever need further assistance, feel free to reach out.

Kelly makes the home buying process a breeze! I would highly recommend Kelly to anyone looking for a home loan!

Reply from Owner

March 5th, 2026 10:31 AM

I'm grateful for your kind words, Kim. Making the home buying process as smooth as possible is always my goal. Thank you for recommending me, and I'm glad I had the opportunity to assist you. If you have any further questions or need assistance...

I am a Realtor, and Jon has consistently gone above and beyond for all of our mutual clients. His excellent communication with all parties involved, and his dedication to getting them to the closing table, are reasons why I will happily work...

Reply from Owner

March 5th, 2026 04:56 PM

Joshua, I appreciate your kind words, especially coming from a Realtor with experience on the front lines. Ensuring clear communication and seeing our mutual clients through to closing is something I strive for with every transaction. If ever...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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