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Nancy Cady, Ruoff Mortgage

Name: Ruoff Mortgage - North Fort Wayne
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-414-4485
Rating: 4.93

Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.93

(150)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 414-4485

Fort Wayne, IN

https://www.ruoff.com/NancyCady

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closed

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closed

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8 AM to 6 PM

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4.93

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I recently purchased a house, and I must say, working with Nancy as my loan officer made the entire process nothing short of excellent. From the moment I started the journey of securing a mortgage, Nancy's expertise and dedication shone through....

Nancy was always available. No matter what time of day she listened and followed through which in today's society is not normal and therefore stood out.

Reply from Nancy Cady | NMLS# 234681 | Ruoff M...

March 4th, 2024 10:20 PM

Jeremiah, I could not be more excited for you and your new home. Thank you so much for the kind words. I look forward to seeing photos of the new place once you get settled.

Nancy always made me feel like her number one priority! Best mortgage experience I have had out of the three I’ve done!

Reply from Owner

March 4th, 2024 10:52 PM

Thank you so much, Mason, for your kind words and the amazing 5-star rating. I am thrilled to hear that I was able to make your mortgage experience the best one yet. By now you have probably moved in, but I wanted to wish you a happy Spring...

Nancy was available anytime to answer our questions and encouraged us to call her anytime, even when she was on a vacation. she made the process easy, gave a peace of mind with each step by step process!

Communication

loan agent listened to my needsand delivered on the

Great communication throughout the process. New loan type presented challenges on timing but Nancy worked hard to push it through.

Reply from Nancy Cady, Ruoff Mortgage

July 7th, 2026 11:36 PM

Nathan, I appreciate your feedback and I'm glad that you found the communication effective. Navigating a new loan type can indeed present challenges, and I'm pleased to have been able to assist in pushing it through for you. Thank you for trusting...

nothing more to add

Excellent, personable service throughout the loan process. My wife and I thoroughly enjoyed working with Nancy. Team members Pam and Ellen deserve praise as well.

Reply from Owner

June 1st, 2026 06:12 PM

Gary, I appreciate your kind words about my service. I'm glad to hear that you and your wife enjoyed the loan process, and I'll be sure to pass along your praise to Pam and Ellen as well. Thank you for choosing Ruoff Mortgage!

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About

Additional Licenses: NMLS# 234681 | OH - MLO.050583.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

New Construction Loans

VA Loans

FHA Loans

USDA Loans

Cash Out Refinance Loans