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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
I recently purchased a house, and I must say, working with Nancy as my loan officer made the entire process nothing short of excellent. From the moment I started the journey of securing a mortgage, Nancy's expertise and dedication shone through....
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Nancy was always available. No matter what time of day she listened and followed through which in today's society is not normal and therefore stood out.
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
March 4th, 2024 10:20 PM
Jeremiah, I could not be more excited for you and your new home. Thank you so much for the kind words. I look forward to seeing photos of the new place once you get settled.
Nancy always made me feel like her number one priority! Best mortgage experience I have had out of the three I’ve done!
Reply from Owner
March 4th, 2024 10:52 PM
Thank you so much, Mason, for your kind words and the amazing 5-star rating. I am thrilled to hear that I was able to make your mortgage experience the best one yet. By now you have probably moved in, but I wanted to wish you a happy Spring...
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Nancy is very professional and efficient. She answers quickly with the question’s you may have and is super friendly. Keeps you up to date with everything you need to know. I highly reccomend
Reply from Owner
October 26th, 2026 05:23 PM
RJ, I'm happy to hear that you found my professionalism and efficiency to be helpful during your experience. At Ruoff Mortgage, keeping you informed and answering your questions promptly is something I always strive for. Your recommendation...
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Nancy was on the ball the whole way through and kept me up to date every second and answered every question I had in an efficient manner. Very professional and exceptional to work with! Highly reccomend Nancy and her assistant with any future...
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Reply from Nancy Cady
October 26th, 2026 07:34 PM
Ronald, I'm glad to hear that my efforts to keep you updated and answer your questions efficiently made a positive impact. It was a pleasure working with you at Ruoff Mortgage, and I truly appreciate your high recommendation for both me and...
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She's amazing! Answered all our questions and found any information we required.
Reply from Owner
October 15th, 2026 08:25 PM
Patrick, I'm pleased to hear that you felt supported and had all your questions answered. Providing the information you need is a priority for me at Ruoff Mortgage.
Always helpful, kind, and honest. Hard working for her clients!
Reply from Nancy Cady
October 13th, 2026 08:55 PM
Patrick, I appreciate your kind words about my commitment to being helpful, kind, and honest. At Ruoff Mortgage, working hard for my clients is a top priority.
Nancy and her team were amazing and easy to work with. There was clear communication during the whole process. I highly recommend them!
Reply from Nancy Cady
October 7th, 2026 04:40 PM
I'm glad to hear that you found it easy to work with me and my team, Genesis. Clear communication is something we prioritize at Ruoff Mortgage, and your recommendation means a lot to me.
Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Kerra R
Reply from Owner
September 29th, 2026 05:43 PM
Kerra, thank you for your positive rating. I'm grateful for the opportunity to assist you through Ruoff Mortgage.
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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