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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I recently purchased a house, and I must say, working with Nancy as my loan officer made the entire process nothing short of excellent. From the moment I started the journey of securing a mortgage, Nancy's expertise and dedication shone through....
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Nancy was always available. No matter what time of day she listened and followed through which in today's society is not normal and therefore stood out.
Reply from Nancy Cady | NMLS# 234681 | Ruoff M...
March 4th, 2024 10:20 PM
Jeremiah, I could not be more excited for you and your new home. Thank you so much for the kind words. I look forward to seeing photos of the new place once you get settled.
Nancy always made me feel like her number one priority! Best mortgage experience I have had out of the three I’ve done!
Reply from Owner
March 4th, 2024 10:52 PM
Thank you so much, Mason, for your kind words and the amazing 5-star rating. I am thrilled to hear that I was able to make your mortgage experience the best one yet. By now you have probably moved in, but I wanted to wish you a happy Spring...
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We loved working with Nancy. This was the second time we have used her as our loan officer. Nancy is very knowledgeable in what she does. She is very prompt in getting back to us when we had questions. She is reassuring and makes what is normally...
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Nancy is great. Above and beyond.
Our experience with Nancy was amazing! She made us truly feel we were cared about during this process.
Nancy was amazing and made us feel that she truly cared about our family!
There is a reason we chose to work with Nancy again. Everything about our experience has been positive and seamless, both this time and the last time we worked with Nancy. We knew what was going on with each step of our loan process and Nancy...
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Reply from Owner
September 14th, 2026 08:07 PM
Kali, I'm grateful for your kind words and for choosing to work with me again. It's great to know that you felt informed and supported throughout the loan process. Your recommendations are truly appreciated, and I look forward to assisting...
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There is a reason we chose to work with Nancy again. Everything about our experience has been positive and seamless, both this time and the last time we worked with Nancy. We knew what was going on with each step of our loan process and Nancy...
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Reply from Nancy Cady
September 14th, 2026 02:00 PM
Kali, I'm so glad to hear that your experience with me has consistently been positive and seamless. Your trust and recommendation mean a lot to me. Thank you for choosing to work with me again at Ruoff Mortgage!
This is the second time we have gone through Ruoff and Nancy. Nancy always makes the process extremely simple and easy. We have never had any issues and she always makes things work out in the end. Would refer her to anyone looking for a new...
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Reply from Nancy Cady
September 14th, 2026 07:55 PM
Logan, I'm pleased to hear that your experience with me has been simple and easy each time. Your willingness to refer me to others means a lot. Thank you for trusting me with your home journey again.
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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