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Tracy Adams, Ruoff Mortgage
Senior Loan Officer | NMLS# 234924 | Ruoff Mortgag...
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance ...... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM(Open now)
Thu
8 AM to 6 PM
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Reviews from Web
We can’t share any higher regard for Tracy Adams. We had had a really disappointing experience with a previous loan office and we were a bit nervous when making the decision to buy, but Tracy with Ruoff exceeded our expectations and cultured...
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Reply from Owner
January 10th, 2024 03:02 PM
Lydia, thank you so much for the kind words. I really appreciate that you took the time to share your experience and feedback.
The whole entire process was smooth, fast, and easy. As first time home buyers, we appreciated all the help and resources that were provided.
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
August 25th, 2023 03:30 PM
Kindra, thank you so much for taking the time to leave a review. Thanks for trusting me to help you and Kaleb with purchasing your first home together. Best wishes!
This is the third time we have worked with Tracy on a home purchase. Tracy is knowledgeable, friendly, and great to work with. She truly makes the process as easy and smooth as possible. We highly recommend Ruoff and Tracy Adams!
Reply from Tracy Adams
July 7th, 2023 08:58 PM
You are very much a part of my little family, thanks for continuing to trust me.
Tracy & her team are the absolute BEST!!
Tracy was phenomenal, I will never use anyone else.
Tracy Adams, Ruoff Mortgage has received a review with 5 star rating from Wilson C
Reply from Owner
June 4th, 2026 02:46 PM
It was such a pleasure working with you, thank you for leaving a review and do not hesitate to reach out with any questions. good luck with your home!
Tracy truly was amazing to work with. She was quick to respond, helpful, caring, and kind. She also just kept it real and was upfront about every step. Her team, especially Mel, were also great to work with. I enjoyed my whole experience, even...
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Reply from Tracy Adams, Ruoff Mortgage
June 4th, 2026 02:47 PM
Thank you for the kind words about me and my team, I really appreciate you taking the time to leave that feedback. Good luck with you home and please let me know if I can help with anything moving forward.
Tracy was great! She quickly and efficiently provided an approval letter and kept me well informed during every step along the way until closing. She was very professional and made sure we were comfortable with the loan process from start to...
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Reply from Owner
May 11th, 2026 04:25 PM
Thank you, Shad. I am happy to hear you were happy with your experience. I appreciate you taking the time to leave a review, and the greatest rating is when a client is comfortable referring me to their friends and family. Reach out anytime,...
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Tracy was professional, available and communicated well every step of the way.
Reply from Tracy Adams, Ruoff Mortgage
May 5th, 2026 12:40 PM
Shad, I appreciate your kind words. I'm glad I could provide you with professional and clear communication throughout the process. If you have any more questions or need assistance in the future, feel free to reach out to me.
Tracy and her team went above and beyond to both secure our loan and secure our desired closing date. She texted and emailed me frequently to provide status updates and solicit any necessary documents to move the approval process forward. She...
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Reply from Owner
April 29th, 2026 12:22 PM
Robert, it was my pleasure to help you and your family and I appreciate you taking the time to leave such kind words. It was awesome meeting you and I am so happy all worked out. Cookies for everyone!
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About
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
Jumbo Loans
USDA
VA Loans
Down Payment Assistance Loans
Refinance Loans
First Time Homebuyers
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 14th, 2000 - Current
Memberships
- Parkview YMCA
Addresses and Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234924
- GA - 234924
- OH - MLO.050617.000
Gallery
Hobbies
- Spending time with family
- Biking
- Spending time with my grandson and family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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