Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication was great and everyone was so nice! We appreciated the Starbucks cards and our gifts at closing!
i wasn't sure what to expect in buying my fist home and Julie made it super easy and not stressful .
Reply from Julie Carroll, Ruoff Mortgage
September 23rd, 2026 03:26 PM
Hey Noah! I would love to have earned 5 stars, but I super appreciate your feedback and really enjoyed working with you and Madison!! Thank you for trusting me with your first home purchase!
Jeff was quick to respond and follow up with us throughout the buying process. His assistant Vanessa was also amazing and kept us organized and on track. Closing our side was so easy that I kept feeling like I had to have missed something....
read more
It was quick and the team made every attempt to be accommodating.
Reply from Doug Carroll, Ruoff Mortgage
September 22nd, 2026 10:25 PM
Tom and Jane, thank you very much for taking the time to leave this 5-star review! It was a pleasure helping you and meeting you at the closing. It's always our goal at Ruoff and with the Carroll Team especially, to get these loans done quickly...
read more
Jamie Freeze, Ruoff Mortgage has received a review with 5 star rating from Chelsea W
U made it possible for us to get a house
Everything went smoothly
Jamie and Mari were oustanding! Very professional and knowledgeable.
Ruoff managed to extend my percentage rate locked for extra time, I really appreciate that.
Reply from Nick Staker, Ruoff Mortgage
September 23rd, 2026 07:03 AM
Raul, I'm happy to hear that Jamie and Mari provided you with such professional and knowledgeable service. It's great that Ruoff Mortgage could extend your rate lock for additional time. If you ever have more questions or need further assistance,...
read more
Doug and Lorissa were very prompt with any questions we had as well as processing all of the documentation that needed pushed through, which allowed us to close a week and a half early from the original date. This is our second time working...
read more
Reply from Doug Carroll, Ruoff Mortgage
September 21st, 2026 09:59 PM
Zach, thank you so much for the 5-star review! It is always an honor to work with returning clients, and Lorissa and I were thrilled we could push documentation through and get you and Alicyn into your new home early. The Carroll Team makes...
read more
Ellen Vance and Pam Zent are rockstars!!! Ellen walked with me through this whole process. She was able to explain everything so I could understand. She put her math skills to use a lot by running different numbers and situations with down...
read more
Reply from Ellen Vance, Ruoff Mortgage
September 22nd, 2026 01:12 PM
Kathy - we are so very happy for you! You were such a bright light to both of us through the whole process. I am honored that you put your trust in me and us to get you to the finish line! I hope you are already starting to make wonderful memories...
read more
1–10 of 5149
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us