

Ruoff Mortgage - North Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Patience and helping me understand it all through the entire experience given was TOTALLY new to THIS
Reply from Dave Chmiel, Ruoff Mortgage
April 1st, 2026 04:02 PM
I am so happy for you and I valued your trust in me. We accomplished a lot in a short period of time!
Jamie was amazing to work with and really kept us up to date throughout the entire process.
Reply from Jamie Freeze
April 11th, 2026 03:03 PM
Nicole, it's great to know that you felt well-informed throughout the process. Keeping everyone updated is important to me. If you have any questions or require further assistance, please don't hesitate to reach out.
Everything went smoothly from start to finish. Any and all questions we had were answered clearly and quickly.
Reply from Julie Carroll, Ruoff Mortgage
April 1st, 2026 03:40 PM
Thank you so much for letting me work with you!!!!
We have worked with Doug and his team for over a decade. From being first time home buyers to a refinance, and new homes, my husband and I have always been impressed with how quick, detailed, friendly, and customer focused Doug and Lorissa...
read more
Reply from Owner
April 1st, 2026 02:36 PM
We are so grateful for your continued trust, Katie! Helping you guys move from being first-time buyers to seasoned homeowners over the last 10 years is exactly why we do what we do at Ruoff Mortgage. We strive to stay detailed and customer-focused...
read more
We have worked with Doug and Lorissa for over a decade. Three different mortgages and a refinance. We will always work with Doug and his team, and we would highly recommend them to everyone!
Reply from Doug Carroll, Ruoff Mortgage
April 1st, 2026 02:36 PM
We are so grateful for your continued trust, Katie! Helping you guys move from being first-time buyers to seasoned homeowners over the last 10 years is exactly why we do what we do at Ruoff Mortgage. We strive to stay detailed and customer-focused...
read more
The teams communication was quick and didn't leave room for any surprises during the mortgage process. They took a lot of the stress away and helped us through our first home-buying experience!
Reply from Nick Staker, Ruoff Mortgage
April 2nd, 2026 12:07 PM
I appreciate your kind words, Tristan. It's great to know the quick communication and support helped ease the stress of your first home-buying experience. If you need any further assistance or have questions in the future, feel free to reach...
read more
Working with Jamie and her team was a pleasure! I received all of the support that I needed, and I was given excellent communication on what was needed from me throughout the entire process.
Reply from Jamie Freeze, Ruoff Mortgage
April 1st, 2026 06:23 PM
Thank you so much for the kind words, James. We are so grateful we got to assist you in your homebuying process. Please feel free reach out if there's anything we can do for you in the future!
Doug Carroll and his assistant Lorissa were absolutely outstanding throughout our entire loan process. This was our fourth time working with Doug, and once again, he exceeded every expectation we had.Doug is incredibly knowledgeable, responsive,...
read more
Reply from Owner
April 1st, 2026 02:33 PM
Thanks so much Leith! Having helped your family with four home loans since 2015, we truly value the long-term relationship we’ve built. As a mortgage loan officer in Fort Wayne, my goal is to provide that same knowledgeable and seamless experience...
read more
Doug Carroll and his assistant Lorissa were absolutely outstanding throughout our entire loan process. This was our fourth time working with Doug, and once again, he exceeded every expectation we had.Doug is incredibly knowledgeable, responsive,...
read more
Reply from Doug Carroll, Ruoff Mortgage
March 31st, 2026 07:20 PM
It is such an honor to work with you and Katie again! Having helped your family with four home loans now since 2015, we truly value the long-term relationship we’ve built. My goal is to provide that same knowledgeable and seamless experience...
read more
Adam Garman, Mel, and the staff are always wonderful to work with. #professional friendly great communication
Reply from Owner
April 10th, 2026 01:34 PM
I appreciate your kind words, Brandon. It's great to hear that you found working with me, Mel, and the team enjoyable. Maintaining professionalism and open communication is important to us, and I'm glad this stood out to you. Please feel free...
read more
731–740 of 5323
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us