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Doug Carroll, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1670 Magnavox Way, Fort Wayne, Indiana, 46804
Telephone: +1-260-602-9768
Rating: 4.94

Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.94

(417)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 602-9768

Fort Wayne, IN

https://www.ruoff.com/dougcarroll

Location & Business Hours

Business Hours

Wed

24 hours

Thu

24 hours

Fri

24 hours

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4.94

(417)

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Experience.com

4.89

(230)

Zillow

4.98

(44)

Google

5.0

(143)

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Ruoff made buying our dream home as easy as they could and I thank them for that.

Reply from Owner

August 30th, 2026 11:30 PM

Thank you for the fantastic feedback, Mike! There is nothing better than helping a client secure their dream home. We're thrilled we could coordinate your financing and make the entire transition as easy as possible from start to finish. Thank...

Everything with our mortgage was seamless from start to finish. The Loan Butler app kept us informed of the progress that we were making and allowed us to upload the documents needed quickly. Getting employment wage verification was a breeze....

Reply from Doug Carroll, Ruoff Mortgage

August 8th, 2026 03:26 PM

Thanks for the fantastic feedback, Lisa! Lorissa and I love working with you and Paul, and we’re so glad that our tech tools and team approach made your home purchase process smooth and stress-free. Your loyalty to Ruoff and myself means the...

Overall excellent, fast and efficient.

Reply from Doug Carroll, Ruoff Mortgage

July 22nd, 2026 07:28 PM

Angela, thank you for the 5-star review! I'm glad to hear that you had a great experience with your refinance. It's always my goal to provide a seamless experience. If there's anything else I can do for you, please reach out.

If you're looking for someone with experience and knowledge, look no further. Excellent service and a true expert in the mortgage industry!

Reply from Owner

June 30th, 2026 01:16 PM

Thank you for the fantastic feedback, Veronica! Being called a true expert in the mortgage industry is the highest compliment I could receive. The Carroll Team strives to combine deep industry knowledge with top-notch service to ensure a seamless...

We have worked with Doug and his team for over a decade. From being first time home buyers to a refinance, and new homes, my husband and I have always been impressed with how quick, detailed, friendly, and customer focused Doug and Lorissa...

Reply from Owner

April 1st, 2026 02:36 PM

We are so grateful for your continued trust, Katie! Helping you guys move from being first-time buyers to seasoned homeowners over the last 10 years is exactly why we do what we do at Ruoff Mortgage. We strive to stay detailed and customer-focused...

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from C

Reply from Owner

September 6th, 2026 11:09 PM

Thanks for the 5-star review Caleb!

Quick responses and clear explanations

Reply from Doug Carroll, Ruoff Mortgage

August 31st, 2026 04:18 PM

Thanks for the kind words and the 5-star review Caleb! The Carroll Team always strives to provide great communication and it's awesome to hear we delivered. Congrats again on your first home! Reach out if ever anything we can help with.

Friendly attitudes for everyone! very knowledgeable and explained every question o had thorough and easy to where I could understand!

Reply from Doug Carroll, Ruoff Mortgage

August 31st, 2026 02:26 PM

Thanks for the kind words and the 5-star review Steve! It was great working with you and meeting you at closing. Reach out if ever anything we can do and if the rates fall quite a bit, we'll take a look at a refinance in the future.

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Amanda B

Reply from Owner

August 31st, 2026 01:31 PM

Thanks for the awesome 5-stars, Amanda! It's great to know we met our goal of providing a stress-free experience for you.

I had a great experience! Very responsive, informative, and helpful with all of my questions. This was such an easy and stressful free process.

Reply from Doug Carroll, Ruoff Mortgage

August 31st, 2026 01:30 PM

Thanks for the great review, Amanda! It was our pleasure to provide a stress-free experience with your refinance.

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About

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need. My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments. Additional Licenses: NMLS# 173634 | OH - MLO.050196.000

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

Specialities

Consulting clients on mortgage loan options