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Doug Carroll, Ruoff Mortgage
Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen Cou... Show More
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24 hours(Open now)
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Reviews from Web
Ruoff team never disappoints! We have purchased many homes and always use Doug and his team. They work very hard to get you the home you've always dreamed of as quickly as possible! Thank yoy Doug and Lorissa for all your hard work in making...
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Reply from Doug Carroll, Ruoff Mortgage
November 6th, 2026 04:47 PM
Thank you for the awesome review, Stacey! You and Eric are like family to us at this point, and being your go-to across multiple purchases means everything to Lorissa and me. We’re beyond thrilled that we could help get you closed quickly so...
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Doug and Lorissa have treated us like family on several closings, professional closed quickly and have very competitive interest rates. We have already highly recommended this team to friends and family! We can't wait until we close again!!...
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Reply from Doug Carroll, Ruoff Mortgage
November 6th, 2026 02:10 PM
Randy, thank you for the awesome words! You’ve been with us through many loans now, and we treat you like family because you practically are. Lorissa and I are so grateful for your loyalty and for sending folks our way. We're always here for...
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It was quick and the team made every attempt to be accommodating.
Reply from Doug Carroll, Ruoff Mortgage
September 22nd, 2026 10:25 PM
Tom and Jane, thank you very much for taking the time to leave this 5-star review! It was a pleasure helping you and meeting you at the closing. It's always our goal at Ruoff and with the Carroll Team especially, to get these loans done quickly...
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Doug and Lorissa were very prompt with any questions we had as well as processing all of the documentation that needed pushed through, which allowed us to close a week and a half early from the original date. This is our second time working...
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Reply from Doug Carroll, Ruoff Mortgage
September 21st, 2026 09:59 PM
Zach, thank you so much for the 5-star review! It is always an honor to work with returning clients, and Lorissa and I were thrilled we could push documentation through and get you and Alicyn into your new home early. The Carroll Team makes...
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Everything with our mortgage was seamless from start to finish. The Loan Butler app kept us informed of the progress that we were making and allowed us to upload the documents needed quickly. Getting employment wage verification was a breeze....
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Reply from Doug Carroll, Ruoff Mortgage
August 8th, 2026 03:26 PM
Thanks for the fantastic feedback, Lisa! Lorissa and I love working with you and Paul, and we’re so glad that our tech tools and team approach made your home purchase process smooth and stress-free. Your loyalty to Ruoff and myself means the...
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If you're looking for someone with experience and knowledge, look no further. Excellent service and a true expert in the mortgage industry!
Reply from Owner
June 30th, 2026 01:16 PM
Thank you for the fantastic feedback, Veronica! Being called a true expert in the mortgage industry is the highest compliment I could receive. The Carroll Team strives to combine deep industry knowledge with top-notch service to ensure a seamless...
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Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Kevin V S
Reply from Owner
November 9th, 2026 02:44 PM
Thanks for the 5-star review Kevin!
Everything was good
Reply from Doug Carroll, Ruoff Mortgage
November 9th, 2026 02:44 PM
Kevin, thank you very much for the 5-star review and taking the time to share your feedback. I really appreciate your hard work that helped us get this done on time. Reach out if ever there are any questions we can help with.
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Madison C
Reply from Owner
November 7th, 2026 12:32 PM
Madison, thank you so much for the 5-star review! Buying a home comes with plenty of moving parts, and at Ruoff Mortgage, The Carroll Team makes it a priority to walk alongside our clients with patience, clear answers, and steady guidance every...
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Wer every patient with me during the whole process
Reply from Doug Carroll, Ruoff Mortgage
November 7th, 2026 12:32 PM
Thank you for the wonderful feedback, Madison! Taking the time to answer every question and make sure you felt comfortable and supported throughout the entire process is always our goal. Lorissa and I loved working with you, and we truly appreciate...
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About
As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need.
My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments.
Additional Licenses: NMLS# 173634 | OH - MLO.050196.000
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Consulting clients on mortgage loan options
Licensed in 5 states - Indiana, Michigan, Ohio, Florida, Colorado
Conventional mortgage loans
FHA mortgage loans
VA mortgage loans
USDA mortgage loans
Down payment assistance mortgage loans
Refinance loans
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Positions
- Ruoff Mortgage - Senior Loan OfficerJun 14th, 2014 - Current
Memberships
- Coyote Creek Golf Club
- YMCA
- Euchre
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 173634
- OH - MLO.050196.000
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Achievements
- Presidents Club Winner - 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
- Branch Originator of the Year
- Scotsmans Guide Top Originator
Hobbies
- Golfing
- Lifelong Dallas Cowboys fan
- Notre Dame fan
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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