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Doug Carroll, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1670 Magnavox Way, Fort Wayne, Indiana, 46804
Telephone: +1-260-602-9768
Rating: 4.94

Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.94

(422)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 602-9768

Fort Wayne, IN

https://www.ruoff.com/dougcarroll

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24 hours

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24 hours

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24 hours

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4.94

(422)

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Experience.com

4.9

(235)

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4.98

(44)

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5.0

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It was quick and the team made every attempt to be accommodating.

Reply from Doug Carroll, Ruoff Mortgage

September 22nd, 2026 10:25 PM

Tom and Jane, thank you very much for taking the time to leave this 5-star review! It was a pleasure helping you and meeting you at the closing. It's always our goal at Ruoff and with the Carroll Team especially, to get these loans done quickly...

Doug and Lorissa were very prompt with any questions we had as well as processing all of the documentation that needed pushed through, which allowed us to close a week and a half early from the original date. This is our second time working...

Reply from Doug Carroll, Ruoff Mortgage

September 21st, 2026 09:59 PM

Zach, thank you so much for the 5-star review! It is always an honor to work with returning clients, and Lorissa and I were thrilled we could push documentation through and get you and Alicyn into your new home early. The Carroll Team makes...

I had a great experience! Very responsive, informative, and helpful with all of my questions. This was such an easy and stressful free process.

Reply from Doug Carroll, Ruoff Mortgage

August 31st, 2026 01:30 PM

Thanks for the great review, Amanda! It was our pleasure to provide a stress-free experience with your refinance.

Everything with our mortgage was seamless from start to finish. The Loan Butler app kept us informed of the progress that we were making and allowed us to upload the documents needed quickly. Getting employment wage verification was a breeze....

Reply from Doug Carroll, Ruoff Mortgage

August 8th, 2026 03:26 PM

Thanks for the fantastic feedback, Lisa! Lorissa and I love working with you and Paul, and we’re so glad that our tech tools and team approach made your home purchase process smooth and stress-free. Your loyalty to Ruoff and myself means the...

If you're looking for someone with experience and knowledge, look no further. Excellent service and a true expert in the mortgage industry!

Reply from Owner

June 30th, 2026 01:16 PM

Thank you for the fantastic feedback, Veronica! Being called a true expert in the mortgage industry is the highest compliment I could receive. The Carroll Team strives to combine deep industry knowledge with top-notch service to ensure a seamless...

We have worked with Doug and his team for over a decade. From being first time home buyers to a refinance, and new homes, my husband and I have always been impressed with how quick, detailed, friendly, and customer focused Doug and Lorissa...

Reply from Owner

April 1st, 2026 02:36 PM

We are so grateful for your continued trust, Katie! Helping you guys move from being first-time buyers to seasoned homeowners over the last 10 years is exactly why we do what we do at Ruoff Mortgage. We strive to stay detailed and customer-focused...

We got our loan fast

Reply from Doug Carroll, Ruoff Mortgage

October 14th, 2026 08:46 PM

Thank you so much for the 5-star review Chris! It was a pleasure working with you and Amy. We love helping our veterans take advantage of the no-down-payment VA loans.

Lorissa communicated very well with me through the entire process and made it easier for me.

Reply from Doug Carroll, Ruoff Mortgage

October 12th, 2026 01:11 PM

Thanks for the 5-star review, Amy! Lorissa and I make great communication a high priority and I'm glad you felt well-supported through the loan process. Enjoy your new home!

Doug communicated well and was personable.

Reply from Doug Carroll, Ruoff Mortgage

September 20th, 2026 07:19 PM

Thanks for the 5-star review Jim! It was a pleasure working with you and great to meet you and Mary Jo at closing. Congratulations again and don't hesitate to reach out if you have any questions in the future.

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from C

Reply from Owner

September 6th, 2026 11:09 PM

Thanks for the 5-star review Caleb!

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About

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need. My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments. Additional Licenses: NMLS# 173634 | OH - MLO.050196.000

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

Specialities

Consulting clients on mortgage loan options