Ruoff Mortgage - Medina, OH

Medina, OH

4.94

(1,612)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(1,612)

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Sarah and Caroline were knowledgeable, easy to communicate with and answers all our questions. They kept us up to date on every step and were always friendly. It was a great experience.

Reply from Sarah Cole, Ruoff Mortgage

September 2nd, 2026 04:53 PM

Thank you so much for the wonderful review! Caroline and I truly enjoyed working with you and are so grateful you trusted us to help you through the process. Making sure our clients feel supported and confident from start to finish is incredibly...

I cannot say enough good things about Sarah and her team! They were there every step of the way, going above and beyond to make sure they could help me and my family the absolute best they could. From the communication to the response speed,...

Reply from Sarah Cole, Ruoff Mortgage

September 1st, 2026 04:48 PM

Thank you so much for such an amazing review! It truly means so much to me and my team. ❤️ Our goal is always to make sure our clients feel informed, supported, and confident every step of the way, so hearing that you felt that throughout the...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Traci L

Reply from Owner

September 1st, 2026 12:43 PM

We appreciate your perfect rating, Traci. Thank you for choosing Ruoff Mortgage!

Matt's a freat guy, very knowledgeable.

Reply from Matt Koch

September 1st, 2026 12:44 PM

Thanks so much Traci! I really hope that you and Craig have such a great time in your new second home and build tons of memories!

Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.

Reply from Owner

September 3rd, 2026 01:00 PM

Thanks Jeremy, and congratulations again on your home purchase! It was a pleasure working for you and I appreciate you taking the time to complete the survey and leave a testimonial. I'm here if you have any questions or need anything in the...

Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.

Reply from Josh Pick, Ruoff Mortgage

August 31st, 2026 05:46 PM

Thorough, timely notifications and Loan Butler made the process so mich quicker and easier

Reply from Owner

September 1st, 2026 12:45 PM

We're grateful for your feedback, Craig. It's good to know that our timely notifications and Loan Butler helped make the process quicker and easier for you. I appreciate you and Traci! Enjoy your new home! I'm sure you and your family will...

Thorough, timely notifications and Loan Butler made the process so mich quicker and easier

Reply from Matt Koch

September 1st, 2026 12:45 PM

We're glad to hear that our thorough notifications and Loan Butler helped make the process quicker and easier for you, Craig. Thank you for sharing your positive experience with us.

Miss Lori was such a pleasure to work with. I trusted her completely and felt I was in good hands. Her level of communication and motivation was unparalleled to anything I have ever experienced. She is amazing!

Reply from Lori Fetter

September 10th, 2026 03:07 PM

Aisha, I'm grateful for your kind words and pleased to hear that you felt well-supported throughout the process. Thank you for trusting me with your mortgage needs at Ruoff Mortgage.

Josh was a fantastic partner during this process! He was a great communicator, easy to work with and there every step of the way whenever we had a question no matter what time it was. He made us he feel comfortable in confident in the type...

Reply from Josh Pick, Ruoff Mortgage

August 31st, 2026 01:31 AM

Thanks Kate, and again, congratulations to you and Gary! We're looking forward to seeing your new home!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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