Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh was an incredible loan officer, and went above and beyond in his assistance. My closing was challenging due to factors outside of our control, and Josh was there every step of the way.
going over the different rate options.
everything was clear and easy to understand
Reply from Matt Koch
September 24th, 2026 12:43 PM
We're pleased to hear that Matt Koch made the explanation of different rate options clear and easy to understand, Brian. At Ruoff Mortgage, we strive to ensure our clients feel informed and confident throughout the process.
quick to respond, kept me updated throughout the process, and made sure I understood each step as a first-time homebuyer.
Reply from Josh Pick, Ruoff Mortgage
September 22nd, 2026 03:18 PM
Thank you, Savannah! I appreciate you taking the time to complete the survey. Congratulations again on your home purchase!
You will not be disappointed with Ruoff especially with Lori Fetter. She is amazing to work with.
Lori made the entire process super easy and hassle free. She really made this a pleasant experience
Lori was absolutely great to work with! She kept me informed the whole way through the process. She was always very pleasant on the phone and through texts.
Team was knowledgeable and kept me up to date! Worked with a unique situation and made it work
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Christina D
Lori went above and beyond to make sure our first time buying a home was exactly how it should be. She was quick, efficient, always kept us in the loop with what was going on. We couldn't have asked for a better experience and are very grateful...
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Lori was very responsive and answered any questions we had. Made the home buying process a lot easier. Would highly recommend!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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