Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ran into a few bumps in the process but Dan was on top of it and fixed them right away
Fast responses and the entire process went smooth.
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
November 2nd, 2026 06:34 PM
William, I'm glad to hear that the process went smoothly and that my quick responses were helpful. At Ruoff Mortgage, we strive to make the experience as seamless as possible, and it's rewarding to know I could assist you effectively.
Great help from start to finish! Ensured a smooth process, couldn't have asked for more. Knowledgeable and patient with all questions.
We had a wonderful experience with this very professional loan officer, Lori Fetter, and her team. They treated us like family!
Lori and her team were always very informative and prompt to respond to questions that we had. They treated us like family.
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Troy H
Josh,s knowledge experience and patience was extremely valuable for the circumstances . I gained a lot of respect for him and would use him again
Reply from Josh Pick, Ruoff Mortgage
November 2nd, 2026 03:05 AM
Thank you, Troy...I very much appreciate your business and you taking the time to leave your testimonial. It was great getting to know you through the process and I'm glad things worked out for you and Lisa.
Josh was fantastic. Great communication, always responsive, and genuinely kind. Highly recommend!
Reply from Owner
November 2nd, 2026 03:02 AM
Thank you so much, Ally! I appreciate you taking the time to complete the survey and Congratulations to you on your first home purchase! You've got my number if you need anything at all or have any questions.
Josh was fantastic. Great communication, always responsive, and genuinely kind. Highly recommend!
Reply from Josh Pick, Ruoff Mortgage
October 28th, 2026 08:07 PM
Thank you so much, Ally! I appreciate you taking the time to complete the survey and Congratulations to you on your first home purchase! You've got my number if you need anything at all or have any questions.
Lori went above and beyond for us during the mortgage process. After our original financial company forgot to lock in our rate, lied about it and then tried to get us to pay $12k to buy it down... we found Lori, submitted a new application...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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