Ruoff Mortgage - Medina, Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I cannot say enough good things about Sarah and her team! They were there every step of the way, going above and beyond to make sure they could help me and my family the absolute best they could. From the communication to the response speed,...
read more
Reply from Sarah Cole, Ruoff Mortgage
September 1st, 2026 04:48 PM
Thank you so much for such an amazing review! It truly means so much to me and my team. ❤️ Our goal is always to make sure our clients feel informed, supported, and confident every step of the way, so hearing that you felt that throughout the...
read more
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Traci L
Reply from Matt Koch
September 1st, 2026 12:43 PM
We appreciate your perfect rating, Traci. Thank you for choosing Ruoff Mortgage!
Matt's a freat guy, very knowledgeable.
Reply from Matt Koch
September 1st, 2026 12:44 PM
Thanks so much Traci! I really hope that you and Craig have such a great time in your new second home and build tons of memories!
Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.
Josh Pick was extremely friendly, very knowledgeable, and most of all helpful through this entire process. He make it very simple leaving me with little to no questions.
Reply from Josh Pick, Ruoff Mortgage
August 31st, 2026 05:46 PM
Thanks Jeremy, and congratulations again on your home purchase! It was a pleasure working for you and I appreciate you taking the time to complete the survey and leave a testimonial. I'm here if you have any questions or need anything in the...
read more
Thorough, timely notifications and Loan Butler made the process so mich quicker and easier
Reply from Matt Koch
September 1st, 2026 12:45 PM
We're grateful for your feedback, Craig. It's good to know that our timely notifications and Loan Butler helped make the process quicker and easier for you. I appreciate you and Traci! Enjoy your new home! I'm sure you and your family will...
read more
Thorough, timely notifications and Loan Butler made the process so mich quicker and easier
Reply from Matt Koch
September 1st, 2026 12:45 PM
We're glad to hear that our thorough notifications and Loan Butler helped make the process quicker and easier for you, Craig. Thank you for sharing your positive experience with us.
Miss Lori was such a pleasure to work with. I trusted her completely and felt I was in good hands. Her level of communication and motivation was unparalleled to anything I have ever experienced. She is amazing!
Josh was a fantastic partner during this process! He was a great communicator, easy to work with and there every step of the way whenever we had a question no matter what time it was. He made us he feel comfortable in confident in the type...
read more
Reply from Josh Pick, Ruoff Mortgage
August 31st, 2026 01:31 AM
Thanks Kate, and again, congratulations to you and Gary! We're looking forward to seeing your new home!
for
Christi Nichols, Ruoff Mortgage
Working with Christi to finance my property was such a great experience. She’s quick, clear, and makes the entire loan process easy to understand from start to finish.
10 of 1593
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us