Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Sarah did an AMAZING job with assisting me in the purchase of my first home. I reached out to her inquiring about what steps would be needed to start the process or seeing if I even qualified, and she hit the ground running and even matched...
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Reply from Sarah Cole, Ruoff Mortgage
October 13th, 2026 08:30 PM
This is exactly why I love what I do! ❤️ Helping first-time homebuyers realize that homeownership is possible, sometimes much sooner than they ever imagined, is one of the most rewarding parts of my career. Thank you so much for trusting me...
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Matt and Jimmy were friendly and available whenever we had questions about the process.
Lori was outstanding to work with
Communication was very
Reply from Josh Pick, Ruoff Mortgage
October 9th, 2026 05:53 PM
Thank you, Marvin, and congratulations again on your home purchase!
Brittany my Loan Officer was awesome she was very thorough and proficient in what she does. She will walk you all the way to the finish line. Thank you Brittany
Josh was very helpful from start to finish. I got preapproval letter quickly and was under contract the next day! Could recommend him enough!!
Reply from Josh Pick, Ruoff Mortgage
October 8th, 2026 01:35 PM
Thank you, Isabel! Congratulations to you again and thank you for taking the time to do the survey and leave your testimonial. Please let me know what questions might come up in the near future but let's keep an eye on these interest rates...
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We are first time buyers so we didn't know much going into the experience of buying. Dan was able to explain each process step to make sure we had a full understanding of everything we signed and needed documentation to turn in. That clarity...
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Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
October 7th, 2026 04:16 PM
Keisha, I'm glad to know that I could help make your first home-buying experience with Ruoff Mortgage clear and understandable. It's great to hear that the clarity provided was valuable to you throughout the process.
How clear and honest Dan was during the process !
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
October 7th, 2026 04:17 PM
I'm glad to know that my clarity and honesty stood out during your experience, Isaias. At Ruoff Mortgage, ensuring a smooth and transparent process is always a priority.
Sarah took a call from me one evening after 8:30. That's unexpected, but she knew my schedule was tight and she wanted to answer all of my questions.
Reply from Sarah Cole, Ruoff Mortgage
October 13th, 2026 08:29 PM
Thank you so much for your kind review! I know how busy life can get, and I never want my clients to feel rushed or left with unanswered questions. Being available when you need me and making sure you feel informed and confident throughout...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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