Ruoff Mortgage - Medina, Medina, OH

Medina, OH

4.94

(1,508)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 441-4467

Medina, OH

https://www.ruoff.com/lending-centers/medina

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(1,508)

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Knowledgeable and communicative loan officer

Reply from Josh Pick, Ruoff Mortgage

July 12th, 2026 06:29 PM

Thank you, Ian! Congratulations on your home purchase...super happy I was able to get you better terms than the original lender you were pre-approved through!

Matt, and Jimmy truly went above and beyond with everything they did for me! Buying my first home i was totally in panic and stressed out but they took the time to sit and explain things to me that helped so much!

Reply from Matt Koch

July 13th, 2026 07:44 PM

We're grateful to hear that Matt and Jimmy were able to provide the support and explanations you needed during your first home buying experience, Claudia. It's wonderful to know they helped ease your stress and made the process more manageable...

Very prompt, professional and curtious communication.

Reply from Matt Koch

July 7th, 2026 04:22 PM

Thanks so much Vince, great to get this one wrapped up for you in short order. I think in fact like 10 days or so. :)

i felt that josh cared more about me and my family than just getting paid out the deal i felt that he was for us making sure we got what we wanted and was there %100 of the way step by step he was amazing loan officer to deal with!!!

Reply from Josh Pick, Ruoff Mortgage

July 6th, 2026 04:20 PM

Hi Chris, thank you so much for taking the time to leave your testimonial. It means a lot to me that you could sense that I do actually care about my clients and not just the paycheck. Thank you!!

My experience was professional and timely. Exactly what I needed to complete the home loan and home buying process

Keegan Fetter, Ruoff Mortgage has received a review with 5 star rating from Hannah

Keegans communticate was really helpful! He was always available to answer any questions I had at any time!

I highly recommend the folks at Ruoff! They made everything simple and easy!

Reply from Lori Fetter, Ruoff Mortgage

July 13th, 2026 04:03 PM

Ron, I'm glad to hear that your experience with us at Ruoff was simple and easy. Thank you for your kind recommendation!

Excellent communication! As a first time home buyer, I needed alot of guidance. The attention I received was top notch! I would highly recommen!!

Reply from Lori Fetter

July 13th, 2026 01:06 PM

Ronald, I'm grateful to hear that the communication and guidance provided made your first homebuying experience a positive one. It's wonderful to know that you felt well-supported throughout the process. Thank you for your kind recommendation!...

Sarah did an excellent job ensuring I received the best possible rate. She made the home buying process simple and was available for all questions through out the process. I would highly recommend Sarah for all your home buying needs.

Reply from Sarah Cole, Ruoff Mortgage

July 2nd, 2026 05:10 PM

Thank you so much for your thoughtful review! It was truly a pleasure helping you through your homebuying journey.I'm so glad we were able to secure a great rate and make the process as smooth and stress-free as possible. Buying a home is one...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans