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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
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2%
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Reviews from Web
  • N
    Nina A D
    Greenfield, IN
    Posted on November 25th, 2025 06:45 PM
    Working with Amy Robbins made the entire lending process smooth and easy from start to finish. She kept us informed at every step, answered questions promptly, and made sure we always knew what to expect. Her clarity and professionalism made...
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    Reply from Amy Robbins, Ruoff Mortgage
    November 26th, 2025 08:09 PM
    Nina, Thank you so much for this thoughtful review! I’m grateful for the opportunity to help you with your next home purchase. Keeping the process smooth, clear, and stress-free is always my goal, and I’m thrilled to hear you felt supported...
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  • G
    Gardner A K
    Indianapolis, IN
    Posted on November 25th, 2025 02:30 PM
    Great attention to detail and communication.
    Reply from Stacey Klein
    December 5th, 2025 02:30 PM
    I'm glad to hear that you appreciated my attention to detail and communication, Gardner. Your feedback means a lot to me. If there's anything else I can assist you with, please feel free to contact me anytime.
  • H
    Holly S
    Carmel, IN
    Posted on November 24th, 2025 04:07 PM
    Knowledgeabl, quick and efficient! The entire process was easy and simplified . Thanks!
    Reply from Ryan Frantz, Ruoff Mortgage
    November 26th, 2025 08:56 PM
    Holly and Eric, Thank you so much for the chance to help you both buy your new home. Great to keep you in the area...looking forward to next year's golf season. See you soon! Ryan
  • A
    April O
    Carmel, IN
    Posted on November 22nd, 2025 11:51 PM
    Amy was easy to work with and thorough. for a first time home buyer, she made the process enjoyable.
    Reply from Amy Robbins, Ruoff Mortgage
    November 24th, 2025 09:30 PM
    April, Thank you! I’m grateful you trusted me enough to be part of such an important milestone for your family. You supported him every step of the way, and seeing him walk into homeownership with confidence is exactly why I love what I do....
    read more
  • J
    Jill A B
    GREENWOOD, IN
    Posted on November 22nd, 2025 04:51 PM
    Alexi was kind and on top ofbthings of things . She did a great job. Rouff however had me on tears at least twice if not more questioning documents, wanting more documents,resending items we already sent etc. It's stressfull and time consuming...
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  • A
    Alec J O
    Carmel, IN
    Posted on November 21st, 2025 04:04 PM
    Amy was incredibly knowledgeable and helpful throughout the whole process. As a first time homebuyer, I was nervous and clueless about the process, but Amy made sure i I understood and was comfortable with every step
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    Reply from Amy Robbins, Ruoff Mortgage
    November 21st, 2025 09:08 PM
    Alec! Thank you so much for this thoughtful review! I’m grateful you trusted me to guide you through the process, especially as a first-time buyer. Seeing your confidence grow from start to finish was one of the best parts of this journey....
    read more
  • D
    Danele W
    Posted on November 20th, 2025 05:43 PM
    Brit VanZant, Ruoff Mortgage has received a review with 5 star rating from Danele W
  • R
    Richard L W
    Avon, IN
    Posted on November 20th, 2025 05:42 PM
    Brit had to deal with my husband's million questions and a hard to work with accountant. She was available all hours of the day to answer any questions.
    Reply from Brit VanZant
    December 1st, 2025 05:26 PM
    I'm grateful for your feedback. Addressing your husband's questions and navigating challenges with the accountant were important parts of the process, and I'm pleased to have been available whenever needed. Please feel free to reach out if...
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  • J
    Jadon C B
    Olney, IL
    Posted on November 18th, 2025 08:01 PM
    Communication and time management
    Reply from Ryan Frantz
    November 26th, 2025 08:58 PM
    Jadon! Congratulations on your new home. So excited for you and the family. Job well done on the loan process. I will be in touch once it is time for your first payment and when rates drop next year. Happy Thanksgiving! Ryan
  • O
    Owen M P
    Greenfield, IN
    Posted on November 18th, 2025 05:35 PM
    Fantastic communication, simple and straightforward planning, and an easy to follow process.
    Reply from Amy Robbins, Ruoff Mortgage
    November 21st, 2025 09:13 PM
    Thank you, Owen! I’m so glad the plan felt simple and easy to follow. You did the work, stayed committed, and now you’re settling into your new home. It was an honor to guide you through the process.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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