

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Working with Amy Robbins made the entire lending process smooth and easy from start to finish. She kept us informed at every step, answered questions promptly, and made sure we always knew what to expect. Her clarity and professionalism made...
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Reply from Amy Robbins, Ruoff Mortgage
November 26th, 2025 08:09 PM
Nina, Thank you so much for this thoughtful review! I’m grateful for the opportunity to help you with your next home purchase. Keeping the process smooth, clear, and stress-free is always my goal, and I’m thrilled to hear you felt supported...
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Great attention to detail and communication.
Reply from Stacey Klein
December 5th, 2025 02:30 PM
I'm glad to hear that you appreciated my attention to detail and communication, Gardner. Your feedback means a lot to me. If there's anything else I can assist you with, please feel free to contact me anytime.
Knowledgeabl, quick and efficient! The entire process was easy and simplified . Thanks!
Reply from Ryan Frantz, Ruoff Mortgage
November 26th, 2025 08:56 PM
Holly and Eric,
Thank you so much for the chance to help you both buy your new home. Great to keep you in the area...looking forward to next year's golf season. See you soon!
Ryan
Amy was easy to work with and thorough. for a first time home buyer, she made the process enjoyable.
Reply from Amy Robbins, Ruoff Mortgage
November 24th, 2025 09:30 PM
April, Thank you! I’m grateful you trusted me enough to be part of such an important milestone for your family. You supported him every step of the way, and seeing him walk into homeownership with confidence is exactly why I love what I do....
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Alexi was kind and on top ofbthings of things . She did a great job. Rouff however had me on tears at least twice if not more questioning documents, wanting more documents,resending items we already sent etc. It's stressfull and time consuming...
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Amy was incredibly knowledgeable and helpful throughout the whole process. As a first time homebuyer, I was nervous and clueless about the process, but Amy made sure i I understood and was comfortable with every step
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Reply from Amy Robbins, Ruoff Mortgage
November 21st, 2025 09:08 PM
Alec! Thank you so much for this thoughtful review! I’m grateful you trusted me to guide you through the process, especially as a first-time buyer. Seeing your confidence grow from start to finish was one of the best parts of this journey....
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Brit VanZant, Ruoff Mortgage has received a review with 5 star rating from Danele W
Brit had to deal with my husband's million questions and a hard to work with accountant. She was available all hours of the day to answer any questions.
Reply from Brit VanZant
December 1st, 2025 05:26 PM
I'm grateful for your feedback. Addressing your husband's questions and navigating challenges with the accountant were important parts of the process, and I'm pleased to have been available whenever needed. Please feel free to reach out if...
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Communication and time management
Reply from Ryan Frantz
November 26th, 2025 08:58 PM
Jadon!
Congratulations on your new home. So excited for you and the family. Job well done on the loan process. I will be in touch once it is time for your first payment and when rates drop next year. Happy Thanksgiving!
Ryan
Fantastic communication, simple and straightforward planning, and an easy to follow process.
Reply from Amy Robbins, Ruoff Mortgage
November 21st, 2025 09:13 PM
Thank you, Owen! I’m so glad the plan felt simple and easy to follow. You did the work, stayed committed, and now you’re settling into your new home. It was an honor to guide you through the process.
351–360 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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