Stacey Klein, Ruoff Mortgage
Loan Officer | NMLS# 1112509 | Ruoff Mortgage NMLS...
Additional Licenses: NMLS# 1112509 | KY - MC735474.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a majo...... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
It had been mire more than 30 years since my last mortgage . Ruoff made it fairly easy to do again
Reply from Stacey Klein, Ruoff Mortgage
June 19th, 2026 03:10 PM
Congrats on your new home Robert!! Please reach out if you have any questions post closing.
Stacey was very friendly and made the whole process easy. I told her she was the "easy button". I appreciate how she explained the whole process and guided me through to the end!
Reply from Owner
June 15th, 2026 07:25 PM
Thank you, Samantha, for your kind words. I'm happy to hear that I could make the process easy for you and be your "easy button." It was a pleasure guiding you through every step. If you ever need more assistance, please let me know.
Stacey was very friendly and made the whole process easy. I told her she was the "easy button". I appreciate how she explained the whole process and guided me through to the end!
Reply from Stacey Klein
June 15th, 2026 07:52 PM
Thank you, Samantha, for your kind feedback. I'm glad I could be your "easy button" and make the process smooth for you. If you ever have more questions or need assistance again, feel free to reach out.
Stacey was wonderful to work with. She's fast and efficient and really helped us get our loan closed in a
more than timely manner. i highly recommend Stacey and look forward to working with her again.
Reply from Stacey Klein, Ruoff Mortgage
February 2nd, 2026 12:42 PM
It was great working with you on getting your loan closed. I'm looking forward to assisting you again whenever you need it. If there are any more questions or future needs, don't hesitate to reach out.
She’s the best at what she does! Very patient and makes sure that you understand every step of the process. Thank you!
Reply from Stacey Klein, Ruoff Mortgage
January 7th, 2026 05:05 PM
I appreciate your kind words, Heather. I'm glad to hear that my patience and guidance were helpful to you throughout the process. If you ever have more questions or need further assistance, please feel free to reach out.
She walked us through every single step, made sure that we understood everything before proceeding to the next step . She made the whole process easy and stressfree.
Reply from Stacey Klein
January 6th, 2026 05:00 PM
I'm really pleased to know that I could help make the process easy and stress-free for you, Heather. Ensuring clarity every step of the way is important to me. If you have any more questions or need assistance in the future, please don't hesitate...
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LUFREDNOW SAW YECATSSSStacey
Reply from Stacey Klein
January 2nd, 2026 06:28 PM
It's a pleasure to see your positive star rating, Carole. Thank you for your support. If there's anything more you'd like to share or discuss, feel free to reach out to me anytime.
Stacey made a stressful refinance process easy to navigate and really put my mind at ease at several points. Not only is she incredibly knowledgeable and willing to share her knowledgeable but she was willing and eager to give me advise on...
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Great attention to detail and communication.
Reply from Stacey Klein
December 5th, 2025 02:30 PM
I'm glad to hear that you appreciated my attention to detail and communication, Gardner. Your feedback means a lot to me. If there's anything else I can assist you with, please feel free to contact me anytime.
Easy and timely communication !
Reply from Stacey Klein
November 3rd, 2025 07:56 PM
It's great to know that the communication was easy and timely for you. I appreciate your feedback and am here if you have any future questions or need assistance.
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About
Additional Licenses: NMLS# 1112509 | KY - MC735474.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down Payment Assistance
Conventional Financing
FHA Financing
VA Financing
USDA - Rural Financing
Search Rank ScoreLearn More →
503
/850
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1112509
- KY - MC735474
Hobbies
- Reading
- Working Out
- Spending time with family
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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