Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
just wanna take a minute and just say thank you to Amy Robbins to make everything easier for me thank you
I wish your loan officers would commuicate better wih each. I had 2 people wanting me to send them the same info that I sent the first one. Glad we finally got this figured out .
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:08 PM
Thank you for your feedback. I apologize for the frustration and duplicate requests. We should have done a better job communicating why they were needed again (different format was needed) and coordinating those requests within our team. I’m...
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Was very good experience didn't take long once the process started and was very easy to do the things on portal that needed done
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:09 PM
Rex Jr, Thank you so much for the feedback! I’m glad the process was easy and moved quickly once we got everything started. We work hard to make the mortgage process as simple and convenient as possible, so it’s great to hear that our online...
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the team was awesome. Mark was uber responsive and was quick to provide solutions
Reply from Mark Hardin, Central Indiana | Ruof...
August 24th, 2026 07:32 PM
Brian, thank you for your kind words. I'm happy to hear that you found the team awesome and appreciated my responsiveness. It's important to me to provide quick solutions and support throughout the process.
No additional comments
Reply from Mark Hardin, Central Indiana | Ruof...
August 24th, 2026 07:32 PM
Cathleen, thank you for your rating. If there's anything more you'd like to share about your experience, please feel free to reach out.
Hands-On and very very helpful whenever we meet it to be.
Easy to work with loan officer . Fast loan process with no surprises . Everything as expected
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:11 PM
John, Thank you so much for the kind review! It was a pleasure helping you with your move from Chicago area to Carmel. I’m so glad the process was smooth, fast, and—most importantly—without any surprises! Wishing you all the best in your new...
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Amy and her team were ohenominal every step of the way
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:14 PM
Thank you so much for the kind words! It was truly a pleasure working with you throughout your homebuying journey. There were a few twists and turns along the way, but our team was so happy to step in when you needed us and help get everything...
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Ryan was amazing to work with! He partnered with us through every step in the process.
Amy was great to work with. clear communication throughout the process.
Reply from Amy Robbins, Ruoff Mortgage
August 14th, 2026 12:48 PM
Congratulations on your new home and Thank you so much for the kind review! I’m so glad we were able to put a plan in place to help you move forward with confidence and, most importantly, get your family into your new home before school started!...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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