Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Amy was friendly and quick to get back to us!
Great friendly professional service.
Stacey is wonderful and is Always ahead of the game ! We enjoy working with her .
Adam Vogel, Ruoff Mortgage has received a review with 5 star rating from Jaymie W
Adam was jusy great to work with. Great communication and helped me with understanding. Pleasure to work with, responds very quickly amd his team is extremely helpful as well
Exceptional customer service. Very helpful throughout the entire process. Great guy as well.
Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Tabitha B
Reply from Owner
September 28th, 2026 12:43 AM
Tabitha, Thank you for trusting me with your homebuying journey! I'm so glad we found a financing option that worked for you and your family and that we made the process smooth and comfortable. Congratulations on your new home! It was a pleasure...
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Everything went so smoothly and I was comfortable during the whole process because everything was explained and organized.
Reply from Amy Robbins, Ruoff Mortgage
September 28th, 2026 12:42 AM
Tabitha, Thank you so much for your kind review and for trusting me with your homebuying journey! I'm so glad we connected and were able to find a financing option that worked for you, even when our original plan changed. My goal is always...
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Quick to respond. I wish that we had been instructed to connect our accounts via Finicity earlier in the process. This would have saved a lot of back and forth and frustratio.
Reply from Mark Hardin, Central Indiana | Ruof...
September 24th, 2026 01:23 AM
Geraldine, I appreciate your feedback about the responsiveness. I'm sorry to hear about the frustration with connecting accounts via Finicity, and I understand how that could have been improved. At Ruoff Mortgage, we strive to streamline the...
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Mark is not only a great guy but an excellent loan officer.
Reply from Mark Hardin, Central Indiana | Ruof...
September 22nd, 2026 07:16 PM
Pete, I'm grateful for your kind words. It's wonderful to know that you had a positive experience with me as your loan officer. At Ruoff Mortgage, we strive to make the process as smooth as possible for our clients.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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