Experience.com
Ryan Frantz, Ruoff Mortgage's Cover Image
Ryan Frantz, Ruoff Mortgage - SVP Area Manager | NMLS# 110316 | Ruoff Mortgage NMLS# 141868 in Indianapolis, IN
Top 5%

Ryan Frantz, Ruoff Mortgage

ClaimedPro

SVP Area Manager | NMLS# 110316 | Ruoff Mortgage N...

Company Logo
Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe ...... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Overall Ratings
4.96
(303)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 4.87
    Encompass
    A
    Allie M R
    Noblesville, IN
    Posted on March 21st, 2026 07:39 PM
    We had a fantastic experience with Ryan as our loan officer . He is great to work with and very knowledgeable about his work. This is our second time working with him and we will continue coming to him as well as recommending him!
    read more
    Reply from Ryan Frantz, Ruoff Mortgage
    March 23rd, 2026 06:30 PM
    Allie,THANK YOU for the awesome feedback! You and Kyle are wonderful to take time to drop us a great survey and very kind comments. I greatly appreciate you both. Love being your "go-to" for mortgage lending!Congrats on the refinance and lower...
    read more
  • 5.0
    google
    D
    Don Y
    Posted on March 18th, 2026 07:41 AM
    One of my best customer experiences, ever. Made me feel as if I was the only person they had to take care of. Not only that, but Ryan answer my questions right now and made the process totally smooth. Look no farther than right here for a painless,...
    read more
    Reply from Owner
    March 18th, 2026 01:47 PM
    Don,Thank you very much for this incredible feedback. Thankful for Shelly Wilson and her team at Indiana Gold Group for finding you this home and making it happen for you. I really appreciate you and your family trusting me to help you with...
    read more
  • 5.0
    Encompass
    R
    Rachel A H
    Avon, IN
    Posted on March 15th, 2026 04:13 PM
    Ryan is the best Loan Officer! I would recommend him over and over again! I have used him with getting loans on a couple of the properties now, and he has always gone above and beyong for me. This most current Purchase, he texted, called, and...
    read more
    Reply from Ryan Frantz, Ruoff Mortgage
    March 15th, 2026 04:55 PM
    WOW! This is just the best testimonial EVER! Thank you so much Rachel...just awesome of you to put this review together. It was an absolute pleasure to assist and am so thankful Teresa Livingston was able to help you find this home. Congratulations!...
    read more
  • 5.0
    google
    J
    Jodi E
    Posted on June 12th, 2026 05:43 PM
    Ryan at Ruoff is always great to work with. He makes the whole loan process so easy and smooth!
    Reply from Owner
    June 23rd, 2026 01:42 PM
    I'm thankful for your kind words, Jodi. It's great to hear that I was able to make the loan process easy and smooth for you. If you ever need any further assistance, I'm here to help!
  • 5.0
    Encompass
    J
    Jodi E
    Mccordsville, IN
    Posted on June 12th, 2026 05:41 PM
    Ryan made everything so simple and smooth. We love being able to upload and see everything in the online portal. It was easy to see what he needed from us in the to do list. He was amazing to work with!
    Reply from Ryan Frantz, Ruoff Mortgage
    June 12th, 2026 05:56 PM
    Jodi,Congratulations to you, Shawnice, and Brad. So excited for you. This home should work perfectly for the family. I wanted to THANK YOU for the opportunity to work with you once again. Your family is just great. You get to see your grandchild...
    read more
  • 5.0
    Encompass
    Z
    Zachery R H
    Albion, IL
    Posted on June 8th, 2026 03:06 PM
    the easiness of the process
    Reply from Ryan Frantz, Ruoff Mortgage
    June 8th, 2026 03:40 PM
    Zack, Hey there...thx so much for the great feedback. Glad you and Alex found the process easy. I really appreciate you trusting me to assist with the loan process when buying your new home. THANK YOU. Ryan
  • 5.0
    google
    B
    Brogan M
    Posted on June 7th, 2026 03:45 PM
    Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Brogan M
    Reply from Owner
    June 8th, 2026 03:44 PM
    Brogan,Thank you very much for the 5-Star Feedback. I really appreciate the opportunity to assist you both in the loan process. You made it easy to get you final approved quickly. Well done. Congratulations to you and Carlee on your new home!!!...
    read more
  • 5.0
    Encompass
    B
    Brogan H M
    Yorktown, IN
    Posted on June 7th, 2026 03:45 PM
    Ryan was always very helpful and got back to us in a very timely manner no matter the day or time!
    Reply from Ryan Frantz, Ruoff Mortgage
    June 8th, 2026 03:44 PM
    Brogan, Great feedback...and glad you found it timely for you and your schedule. I really appreciate the opportunity to assist you both in the loan process. You made it easy to get you final approved quickly. Well done. Congratulations to you...
    read more
  • 5.0
    google
    A
    Alexandria K
    Posted on June 5th, 2026 03:06 PM
    Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Alexandria K
    Reply from Owner
    June 8th, 2026 03:45 PM
    Alex, Thank you very much for the 5-Star Feedback. I really appreciate the opportunity to assist you and Zack in the loan process. You made it easy to get you final approved quickly. Well done. Congratulations on your new home!!! Ryan
  • 5.0
    Encompass
    A
    Alexandria P K
    Albion, IL
    Posted on June 5th, 2026 03:05 PM
    Ryan was amazing to work with! He took his time and explained every detail when i was confused! He reasured me when I needed it!
    Reply from Ryan Frantz, Ruoff Mortgage
    June 5th, 2026 03:46 PM
    Alex,Congratulations to you and Zack on your new home! Can't wait to see some pics once you have moved in, decorated and all settled. Really appreciate you taking the time to share feedback and glad that we were helpful thru the process. Michelle...
    read more
  • 10 of 303
    About
    Ruoff Mortgage NMLS# 141868 Additional Licenses: KY - MC423296 | OH - MLO.045624.000 | NMLS# 110316. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Construction Loan
    Renovation Loan
    Down Payment Assistance
    Physician Loan
    View All
    842
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage - Keystone Crossing - SVP - Central Indiana Area Mgr
      Sep 3rd, 2012 - Current
    Memberships
    • MIBOR
    • BAGI
    • GIMBA
    • View All
    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 110316
    • CO - 100526229
    • FL - LO29012
    • View All
    Gallery
    Ryan Frantz, Ruoff Mortgage - Gallery Photo
    Achievements
    • Ruoff Mortgage President's Club Member 2014 - 2024
    Hobbies
    • Golf
    • Puzzles
    • Date Nights
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us