

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Denise M
Reply from Owner
December 3rd, 2025 01:50 AM
Thank you Denise! So glad we could get you closed quickly after the USDA opened back up after the government shutdown. I really hope you enjoy your new home and will be in touch once rates drop in 2026!
Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Dameon
Reply from Owner
December 3rd, 2025 01:50 AM
Thank you Denise! So glad we could get you closed quickly after the USDA opened back up after the government shutdown. I really hope you enjoy your new home and will be in touch once rates drop in 2026!
Ryan was amazing at explaining everything we had no idea what we were doing at first and he made that feeling go away
Reply from Ryan Frantz, Ruoff Mortgage
December 3rd, 2025 01:51 AM
Thank you Denise! So glad we could get you closed quickly after the USDA opened back up after the government shutdown. And thank you for the very nice comments in your review. I really hope you enjoy your new home and will be in touch once...
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Highly recommend Geno! Very good at listening and relating to our needs. He even showed up to our closing to ensure everything went smoothly.
Geno is absolutely AMAZING! So easy to work with and really listens to our questions and concerns. I feel like he went above and beyond to help us get approved for our home loan. He even showed up to our closing to make sure everything ran...
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Stacey made a stressful refinance process easy to navigate and really put my mind at ease at several points. Not only is she incredibly knowledgeable and willing to share her knowledgeable but she was willing and eager to give me advise on...
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Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from April O
Reply from Owner
November 26th, 2025 07:47 PM
April, Thank you so much for the 5-star review! It was a joy helping Alec purchase his first home, and I truly appreciated your support throughout the process. If your family ever needs anything in the future (Dre, lol), I’m here to help.
Mark was always on top of everything, providing me with frequent updates and going out of his way to thoroughly explain each and every step of the process!
Reply from Mark Hardin, Ruoff Mortgage
November 26th, 2025 01:21 PM
It's great to know that I was able to keep you informed with regular updates and explain each step thoroughly. Keeping everything clear and on track is a priority for me. Thank you for your kind words and for choosing Ruoff Mortgage.
Alexi was amazing helping us navigate through the bumpy road it can be of obtaining a mortgage loan. It appears that she can handle everything we threw at her. Great experience.
Working with Amy Robbins made the entire lending process smooth and easy from start to finish. She kept us informed at every step, answered questions promptly, and made sure we always knew what to expect. Her clarity and professionalism made...
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Reply from Owner
November 26th, 2025 07:57 PM
Thank you for the kind words! I loved helping you navigate your home purchase, and I’m so glad the experience felt smooth and stress-free. When you sell your existing home, please reach out and I will help you with the recast of this mortgage....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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