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Amy Robbins, Ruoff Mortgage
VP Branch Manager | NMLS# 79210 | Ruoff Mortgage N...
Purdue University
After graduating from Purdue University with a degree in Financial Planning in 1992, I embarked on my career in the mortgage industry. As a mortgage professional my passion is to help people realize their dream of home ownership, and to see... Show More
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Reviews from Web
I cannot say enough good things about Amy. I was connected to Amy through my realtor in February, I did not purchase a home until July 23rd. For four months, Amy was responsive, attenitive, patient, kind and understanding. I went through 3...
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Reply from Amy Robbins, Ruoff Mortgage
July 28th, 2025 08:07 PM
Thank you so much, Janie, for sharing your experience. I'm truly honored by your kind words and grateful to have been part of your home-buying journey. Your dedication to managing your finances and preparing for homeownership was impressive,...
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I could not have asked for a better experience! Amy went above and beyond to ensure I was informed of every step, understood every step, and gave me the time and attention I needed. I cannot even imagine how busy Amy is, but she managed to...
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Reply from Amy Robbins, Ruoff Mortgage
September 3rd, 2024 03:33 PM
Amy, I love that we were able to help you purchase a home to be closer to your grandchild! It can be tricky to line up selling a home and buying a home on the exact same day and I am so happy we were able to accomplish that goal for you! I...
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Amy was amazing!! There were no surprises, she kept me very informed along every step of the way. She answered all of my questions. This is my first home purchase and I will be using Amy again if we ever need another home loan. I will definitely...
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Reply from Amy Robbins, Ruoff Mortgage
August 19th, 2024 09:36 PM
Kyle, I'm overjoyed to hear about your positive experience! It was a true pleasure assisting you through your first home purchase. I aim to keep the process as clear and smooth as possible, so I'm glad you felt well-informed and at ease. Your...
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just wanna take a minute and just say thank you to Amy Robbins to make everything easier for me thank you
I wish your loan officers would commuicate better wih each. I had 2 people wanting me to send them the same info that I sent the first one. Glad we finally got this figured out .
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:08 PM
Thank you for your feedback. I apologize for the frustration and duplicate requests. We should have done a better job communicating why they were needed again (different format was needed) and coordinating those requests within our team. I’m...
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Was very good experience didn't take long once the process started and was very easy to do the things on portal that needed done
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:09 PM
Rex Jr, Thank you so much for the feedback! I’m glad the process was easy and moved quickly once we got everything started. We work hard to make the mortgage process as simple and convenient as possible, so it’s great to hear that our online...
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Easy to work with loan officer . Fast loan process with no surprises . Everything as expected
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:11 PM
John, Thank you so much for the kind review! It was a pleasure helping you with your move from Chicago area to Carmel. I’m so glad the process was smooth, fast, and—most importantly—without any surprises! Wishing you all the best in your new...
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Amy and her team were ohenominal every step of the way
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:14 PM
Thank you so much for the kind words! It was truly a pleasure working with you throughout your homebuying journey. There were a few twists and turns along the way, but our team was so happy to step in when you needed us and help get everything...
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Amy was great to work with. clear communication throughout the process.
Reply from Amy Robbins, Ruoff Mortgage
August 14th, 2026 12:48 PM
Congratulations on your new home and Thank you so much for the kind review! I’m so glad we were able to put a plan in place to help you move forward with confidence and, most importantly, get your family into your new home before school started!...
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Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Rachel B
Reply from Owner
August 15th, 2026 12:07 AM
Rachel,Thank you so much for the 5-star review! It was such a pleasure helping you purchase your first home. One of my favorite parts of this business is when past clients trust me enough to refer their friends and family. The fact that your...
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About
After graduating from Purdue University with a degree in Financial Planning in 1992, I embarked on my career in the mortgage industry. As a mortgage professional my passion is to help people realize their dream of home ownership, and to see them create a home for their family while building financial wealth. Whether my clients are first-time home-buyers, move-up buyers, empty nesters or they are looking to refinance their existing home, I help my clients find the best loan programs that fit their short and long term goals. Educating clients about the home buying process and how responsibly managing their credit can affect their credit score and interest rate is my passion.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
DSCR Loans
Cash-Out Refinances
Specialities
First time-homebuyers, move-up homebuyers, downsizing homebuyers or empty nesters
Jumbo Loans
Conventional Loans
VA Loans
IHCDA Grant Loans
Investors
Second Homes
Homebuyers
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Education
- Purdue UniversityFinancial Planning and ServicesBachelor of Science in Finance
Positions
- Ruoff Mortgage - VP Branch ManagerAug 1st, 2011 - Current
Memberships
- MBS Highway
- NMLS Member
- GIMBA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79210
- IN #79210
- IL #79210
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Gallery
Awards
2025 President's C...
President's Club W...
2025 Branch Manage...
Achievements
- Ruoff President's Club Winner years 2012 -2025
- Branch Manager of the Year 2025
Hobbies
- spending time with Family
- Reading
- Travel
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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