New American Funding - Dallas, TX

Dallas, TX

4.75

(11,703)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,703)

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Although everything was done online, I was surprised on how easy it was for me. The communication by email was great. The whole process was a lot easier and less stressful.

Reply from Erika Seijas

July 13th, 2026 05:40 PM

Antoinette, I'm happy to hear that you found the online process easy and the communication through email effective. It's nice to know the experience was less stressful for you. If you have any further questions or need assistance, please feel...

It was so good

Reply from Bien Nguyen

July 10th, 2026 06:10 PM

Thank you, Michael. I'm pleased to hear that you had a good experience. If there's anything more you need, feel free to reach out.

From the first conversation to the completion of my HELCO I felt that I was communicated with timely and I was never left guessing.

Reply from James Jeter

July 10th, 2026 03:12 PM

Amanda, thank you for sharing your positive experience. I'm pleased to hear that the communication was timely and clear throughout the process. If there's anything more I can do for you at New American Funding, please let me know.

I feel lucky that I had Connor McWilliams and Andrew Lathrop to work with me on my loan, two of the best gentlemen I have ever dealt with, they are a sure asset to New American Funding . When I need assistance in the future I definitely will...

Reply from Connor McWilliams

July 10th, 2026 02:28 PM

Debra, I'm grateful for your kind words and appreciation for both Andrew and me. It's wonderful to hear that you had such a positive experience working with us. Whenever you need assistance in the future, I look forward to the opportunity to...

Basic level of communication would have been nice - took multiple emails and ultimately voicemails to get him to respond. I never once heard about the appraisal - not when it was ordered, completed, nothing - I had to hear from the BUYER. Also...

The process went very smooth. My only issue was with concierge service . They was not good at following up.

Reply from AJ Greiner

July 10th, 2026 08:21 PM

Angela, I'm glad to hear that the process went smoothly for you. I appreciate your feedback regarding the concierge service and will look into this. If there's anything else I can assist with, please feel free to reach out to me directly.

Reginald gos over all options and explains them. This is my third time useing Reginald and has Not let me down. I've felt with several banks over the years and neve had the service I have had with Reginald

Reply from Reginald Jean Louis

July 9th, 2026 08:32 PM

Robert, I appreciate your continued trust in me and am glad to know that my explanations and service have met your expectations. It’s wonderful to hear that you've found value in my support across multiple experiences. Thank you for sharing...

Ross Westmoreland and Lihn Do with NAF were extremely easy to work with. Very professional, very quick to get things done, and it was a great experience working with them.

Reply from New American Funding - Ross Westmor...

July 9th, 2026 06:21 PM

Kendra, I'm glad to hear that you had a great experience working with Lihn Do and me at New American Funding. We appreciate your kind words and are thankful for your positive feedback.

Jessica did over and above what we expected . she is always pleasant even when i was getting antsy. She always talked things completely honest and no run around. Shes A++ Thank you Jessica! You really helped us a lot!

Reply from Jessica Regalado

July 9th, 2026 03:36 PM

Rhonda, I appreciate your kind words and am glad to hear that I could help you and exceed your expectations. It's important to me to be honest and straightforward, even during anxious moments. Thank you for recognizing my efforts!

Mobin was very knowledgeable and kept pushing until we got everything wrapped up.

Reply from Mobin Choudhury

July 9th, 2026 03:30 PM

I'm happy to hear that you found my knowledge and persistence helpful, Ryan. It was a pleasure working with you to get everything wrapped up. Thank you for your positive feedback!

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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