New American Funding - Dallas, TX

Dallas, TX

4.75

(11,703)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,703)

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Quick respons, pleasant to work with and very helpful as well as quick to complete. Thank You All

Reply from New American Funding - Anthony Herr...

July 2nd, 2026 04:18 PM

Thank you, Pete, for your positive feedback. I'm glad to hear that you found the process quick and helpful. If you ever have more questions or need assistance in the future, please feel free to reach out.

Naomi is a fantastic person, my family and I love her and appreciate her. We cannot wait to continue working with her in the future and recommending my friends and family to go through her.

Reply from Naomi Jackson

July 13th, 2026 05:06 PM

Cody, I'm grateful for your kind words and the trust you and your family have shown in me. It's wonderful to hear that you're looking forward to working together again and recommending me to others. If there's anything you need, please don't...

Joyce was incredible. Communication was impeccable. By far the best buying experience ever.

Reply from Joyce Kulakowski

July 13th, 2026 06:40 PM

Brandi, thank you for your kind words. I'm pleased to hear that you had such a positive buying experience and that the communication met your expectations. If you ever need anything in the future, please feel free to reach out to me directly....

Ashley provided a high level of support and guidance through 2 transaction with our mutual client. The first one fell through due to an issue with the water supply that could not be resolved to the satisfaction of both parties. The second which...

The terms were borrower friendly, the staff were fast to answer questions.

Reply from James Jeter

July 13th, 2026 07:08 PM

Christopher, thank you for highlighting the borrower-friendly terms and the responsiveness of our team. I'm pleased to know that your experience with us was positive. If you have any further questions or need assistance, feel free to reach...

Excellent customer service and knowledgeable to set proper expectations. Very transparent process.

Reply from Hector Casales

July 13th, 2026 04:34 PM

Aariuan, I'm glad to hear that you appreciated the customer service and transparency throughout the process. Thank you for your kind words and trust in my expertise.

tTravis and Jennifer were fine but the other person (Tina) was terribl.

Reply from Travis Tridle

July 13th, 2026 06:52 PM

Gerri, I appreciate your feedback and I'm glad to know that Jennifer and I could meet your expectations. I'm sorry to hear about your experience with Tina. Please reach out to me directly if you'd like to discuss this further or if there's...

Trying to get communication was like breaking legs.

Reply from Steve Gustafson

July 13th, 2026 01:15 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Shan went over and beyond to communicate and made himself accessible. Heather, not so good. Spoke more to her assistant when she called even when Heather delayed the closing of my loan.

Reply from Shan Dobani

July 13th, 2026 03:57 PM

Melissa, I'm grateful for your feedback and pleased to hear that my communication and accessibility met your needs. I apologize for any inconvenience you experienced with Heather. Please reach out to me directly if there's anything more I can...

Janelle and Chad were great! The process was only complicated by the processor who was working with me prior to Chad. There were serious delays in communications. I had to reach out to her to confirm receipt of submitted documents and find...

Reply from Janelle Okuma

July 13th, 2026 04:09 PM

Sarah, I'm grateful for your kind words about my and Chad's responsiveness. I'm sorry to hear about the communication delays you experienced earlier in the process. It's good to know that we could assist you effectively in the end. Thank you...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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