New American Funding - Dallas, TX

Dallas, TX

4.75

(11,718)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

Search Reviews

Write a Review

4.75

(11,718)

Filter by Date

Range

Filter by Rating

5 Star

86%

4 Star

3 Star

2 Star

1 Star

Victor was outstanding. He was transparent, highly knowledgeable about the refinance process, and kept me informed from start to finish. I would work with Victor again for any future mortgage needs.

Reply from New American Funding - Victor Carra...

August 13th, 2025 06:05 PM

Thank you, Kallie, for your thoughtful review. I'm so glad to hear that you found the refinance process clear and informative. It was my pleasure to guide you from start to finish, and it means a lot that you'd consider working with me again...

Thank You

Reply from Loni Drake

August 23rd, 2025 04:42 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Communication

joanna and Kenzy were awesome. They were so professional yet so assessable. Had answers to my questions, even my silly ones. Such a pleasure. Give them a raise.

Reply from Joanna Ward

August 13th, 2025 01:47 PM

Thank you so much for your response to our survey Vicki. Please let us know how we can make it to 5 stars next time. Your feedback is appreciated.

Easy mortgage approval process. GREAT communicators, I felt like I could reach my loan officer at anytime. Highly recommend.

New American Funding - Dallas, TX has received a review with 5 star rating from Sarah G ( G M

Communication with both Damon and Stephanie was "TOP NOTCH"!! At no point were we made to feel like we were a bother to them and you coud feel them smile over the phone.They were like talking with friends not business partners. We would highly...

Reply from Damon Chung

August 21st, 2025 10:21 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Mallory Jackson was absolutely awesome! Her customer service is top tier! She was extremely responsive and very hands on with me throughout this process. From the very start, Mallory called to introduce herself and stayed in constant contact...

Good service, they got the problem resolved

Reply from Jon Williams

August 21st, 2025 02:31 PM

Kaleb was outstanding throughout the entire process. He was always available to answer my questions, explained every step clearly, and made sure I understood my options. His professionalism, patience, and attention to detail made the loan process...

Reply from Kaleb Greenemeyer

August 21st, 2025 02:21 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

1991–2000 of 11718

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer