New American Funding - Jesse Payne

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.69

Consumer Direct | ILA

New American Funding - Dallas, TX

4.69

(52)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/jessepayne/

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4.69

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Jesse, Andrew and Martha were extremely helpful. They made the entire mortgage refinance process stress free.

process was very easy was made to feel like family and not a business very satisfying

Reply from New American Funding - Jesse Payne

June 24th, 2026 05:44 PM

Nefertiti, I'm glad to hear that the process felt easy and welcoming for you. It's important to me that you feel like family rather than just a business transaction. If there's anything else I can do for you, please let me know.

No communication from lender & when I did ask & call he never replied.

EVERYTHING FROM BEGINNING TO END!! Jesse is awesome and we are so glad to have met Andrew 🥰

Reply from Jesse Payne

May 12th, 2026 04:32 PM

It's great to hear that you had such a positive experience from beginning to end, Monique. I'm pleased to have been able to assist you, and I'm glad that meeting Andrew was a part of your journey. If there's anything else you need, feel free...

NA/NA/NA/NA

Reply from Jesse Payne

May 1st, 2026 02:22 PM

Thank you for your rating, Lonnie. If you have any specific feedback or need assistance, please feel free to reach out to me directly.

Little better communication was lost at some points of the process

Reply from Jesse Payne

March 30th, 2026 07:06 PM

I appreciate your feedback, William. It's important to me that communication remains clear throughout the process, and I'm sorry to hear it was not consistent at times. I'll reflect on this to improve in the future. Please feel free to reach...

Communication and response time were always on par.

Reply from Jesse Payne

March 23rd, 2026 03:23 PM

I'm pleased to hear that communication and response time met your expectations, Andreas. Keeping the lines open is a priority for me. If you have any more inquiries or need assistance down the road, don't hesitate to get in touch.

Jesse kept me informed every step of the process.

Reply from Jesse Payne

March 23rd, 2026 06:58 PM

I'm grateful to hear that you felt well-informed throughout the process, Veronica. Keeping clients updated is something I take seriously. If there's anything else I can assist you with, please don't hesitate to reach out.

Jesse has been phenomenal through the process. He's on top of everything. I am super impressed with it all.

Reply from Jesse Payne

March 16th, 2026 04:54 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

they were always available and edplained each step if the process. If something didn't work out they would've to find an alternative thstbwould that would help me reach my goal

Reply from Jesse Payne

January 19th, 2026 06:37 PM

I'm glad to know that the explanation and availability throughout the process were helpful to you, Vicki. Supporting your journey and finding alternatives when needed is important to me. Should you have any more questions or require assistance...

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

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Mortgage Lending

Purchase

Refinance