New American Funding - Jesse Payne

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.71

Consumer Direct | ILA

New American Funding - Dallas, TX

4.71

(56)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/jessepayne/

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4.71

(56)

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4.71

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Chad and Jessie were always available for any questions I had

My entire refinance proc from from the first call to the closing follow-up call exceeded my expectations and made every unexpected turn easy to navigate! Bravo to your team for the amazing customer experience ! 😊

Reply from Jesse Payne

August 17th, 2026 04:27 PM

Angela, I'm pleased to hear that the refinance process met your expectations and that you found it easy to navigate. Your kind words about the customer experience are truly appreciated. If you need any further assistance, please let me know....

Savannah and Jesse were both very responsive and helpful

Reply from Jesse Payne

August 14th, 2026 03:49 PM

Sheldon, I appreciate your feedback. It's great to know that Savannah and I could be responsive and helpful during your experience. If you have any further questions or need assistance, feel free to reach out.

Always helpful

Reply from Jesse Payne

July 21st, 2026 05:29 PM

Michael, I appreciate your kind words. I'm glad to know you found my assistance helpful. If there's anything more I can do for you, please feel free to reach out.

Jesse, Andrew and Martha were extremely helpful. They made the entire mortgage refinance process stress free.

Reply from Jesse Payne

July 6th, 2026 01:20 PM

William, I'm happy to hear that you found the mortgage refinance process stress-free with the help of Andrew, Martha, and me. Your positive experience means a lot, and I'm grateful for your kind words. If there's anything else I can assist...

process was very easy was made to feel like family and not a business very satisfying

Reply from New American Funding - Jesse Payne

June 24th, 2026 05:44 PM

Nefertiti, I'm glad to hear that the process felt easy and welcoming for you. It's important to me that you feel like family rather than just a business transaction. If there's anything else I can do for you, please let me know.

No communication from lender & when I did ask & call he never replied.

EVERYTHING FROM BEGINNING TO END!! Jesse is awesome and we are so glad to have met Andrew 🥰

Reply from Jesse Payne

May 12th, 2026 04:32 PM

It's great to hear that you had such a positive experience from beginning to end, Monique. I'm pleased to have been able to assist you, and I'm glad that meeting Andrew was a part of your journey. If there's anything else you need, feel free...

NA/NA/NA/NA

Reply from Jesse Payne

May 1st, 2026 02:22 PM

Thank you for your rating, Lonnie. If you have any specific feedback or need assistance, please feel free to reach out to me directly.

Little better communication was lost at some points of the process

Reply from Jesse Payne

March 30th, 2026 07:06 PM

I appreciate your feedback, William. It's important to me that communication remains clear throughout the process, and I'm sorry to hear it was not consistent at times. I'll reflect on this to improve in the future. Please feel free to reach...