Joanna Ward
Sr. Loan Consultant
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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Joanna was very thoughtful and aware. she answered all of my questions and calls and made sure i felt heard. Joanna was great and i would definitely recommend her and go to her again if needed
Reply from Joanna Ward
June 17th, 2026 03:01 PM
Conard, I'm glad to know that you felt heard and that I could answer all your questions and calls. It's wonderful to hear that you would recommend my services and consider working with me again. Thank you for your kind words!
Everyone was very professional, knowledgeable and efficient about their job. Things were taken care of in a timely manner.
Reply from Joanna Ward
May 18th, 2026 08:17 PM
Carolyn, I'm pleased to know that you found the professionalism and efficiency of the team at New American Funding helpful. It's great to hear that everything was handled promptly for you. Thank you for sharing your experience!
My very first conversation Joanna.
Reply from Joanna Ward
May 15th, 2026 02:11 PM
David, I'm happy to hear about your initial conversation with me. If you have any more questions or need further assistance, please feel free to reach out.
Responsive communication - extremely important for an on-line transaction of this magnitude. Really appreciated the can-do attitude and finding common sense solutions for expected administrative obstacles, inherent to any loan process. Always...
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Reply from Joanna Ward
May 15th, 2026 05:11 PM
Marius, I'm thankful for your kind words about my communication and approach throughout your loan process. It's great to know that finding common-sense solutions was helpful for you. If you need further assistance, please feel free to reach...
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The personal communications and keeping me advised on my loan process.
Reply from Joanna Ward
April 27th, 2026 08:41 PM
I'm glad to hear that you appreciated the personal communication and updates throughout your loan process, George. If you have any further questions or need assistance, feel free to reach out.
Great experience
Reply from Joanna Ward
March 25th, 2026 04:34 PM
I appreciate your positive feedback on your experience, Stanley. If there's anything more I can assist you with in the future, please feel free to reach out.
Joanna and Dominick were professional and helpful at every step in the process. Their communication with me was first rate. Things took a while, but I don't think it was their fault. I feel like they got me everything I was looking to get in...
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Reply from Joanna Ward
February 23rd, 2026 04:58 PM
I'm pleased to hear that both Dominick and I were able to assist you effectively throughout the mortgage process, Joseph. Your acknowledgment of our communication means a lot. Although the process took some time, I'm glad we were able to meet...
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Everything was explained to meet my needs. The process was very streamlined.
Reply from Joanna Ward
February 17th, 2026 05:26 PM
It's reassuring to know that the explanations and streamlined process resonated with your needs, Paul. If there's anything more I can assist you with, please don't hesitate to get in touch.
weeks to close it. Joanne Ward did a great job for us. It was everything passed her that was not very efficient.
Reply from Joanna Ward
January 26th, 2026 09:35 PM
Curtis, thank you for taking the time to share your feedback. I'm pleased that you had a positive experience overall. If there's anything specific you'd like to discuss or if you need any further assistance, please don't hesitate to reach out...
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Super easy
Reply from Joanna Ward
January 20th, 2026 02:04 PM
I'm glad to hear you found the process straightforward, Shawn. If you have any further questions or need assistance in the future, feel free to reach out to me.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing