New American Funding - Dallas, TX

Dallas, TX

4.75

(11,713)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

Search Reviews

Write a Review

4.75

(11,713)

Filter by Date

Range

Filter by Rating

5 Star

86%

4 Star

3 Star

2 Star

1 Star

Rachel always led with kindness and relayed the urgency needed at times without adding uncomfortable pressure. She made us feel like a team and there was no doubt she was doing all that she could through every step while doubly making sure...

Reply from Rachel Brown

December 22nd, 2025 03:36 PM

Thank you for taking the time to share your experience. I'm glad to know that my approach made you feel comfortable and informed throughout the process. It's important to me that my clients feel like we're in this together, and I'm pleased...

Thank you!

Reply from James Jeter

December 22nd, 2025 07:02 PM

I appreciate your kind words, Thomas. If you have any questions or need further assistance with New American Funding, feel free to reach out. I'm here to help!

Rather not disclose

Reply from JOE BACON

December 22nd, 2025 04:32 PM

I appreciate you taking a moment to provide a rating, Sean. If there's anything specific about your experience with New American Funding that you'd like to discuss or share, please feel free to reach out to me directly. Your feedback is helpful...

My experience was excellent

Reply from Andrew Peters

December 22nd, 2025 08:16 PM

I appreciate your kind words, Tyrone. It's great to know that you had an excellent experience. If there's anything further I can do for you, please don't hesitate to get in touch.

Very smooth transaction!

Communication and timelinmess

Everything went smoothly!

Reply from New American Funding - Coddi Dean

December 10th, 2025 02:49 PM

Excellent! So glad to hear that you felt everything went smoothly, Sonya! We always strive to make the loan process as smooth and seamless as possible and very happy we hit that mark. Thank you for your continued trust and reach out if I can...

There was just alot of missing information given the amount time there was and or easier processes that could have been told sooner to have this go more smoothly.

Reply from Michelle Ho

December 19th, 2025 08:25 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Matt was always available to answer questions, very knowledgeable about the whole process, and great with communication. We really appreciate all of the hard work he put into helping us.

Reply from New American Funding - Matt Sandgre...

December 9th, 2025 06:47 PM

I'm truly grateful for your kind words and taking the time to share your experience. It's wonderful to hear that my availability and communication made the process smoother for you. I always aim to provide knowledgeable and supportive service....

Kevin and Ana were timely in responding to my requests and also in communicating developments to me. This contrasted with my experience the last time I used NAF.

Reply from Kevin McKinney

December 19th, 2025 04:25 PM

I appreciate you sharing your experience. It's great to know that you found the communication and responsiveness improved this time around. If there's anything else you need or any further questions arise, please don't hesitate to reach out....

1381–1390 of 11713

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer