James Jeter
Sr. Loan Officer | NMLS # 365858
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
James spoke to us like a smart friend would. We could ask any question and he would share his knowledge.
Reply from James Jeter
July 20th, 2026 08:17 PM
Melba, I appreciate your kind words. It's great to know that you felt comfortable asking questions and found my insights helpful. If there's anything else you need or want to discuss, I'm here for you.
James made the entire refinance process smooth and stress-free from start to finish. He was always available to answer my questions, kept me updated throughout every step, and explained everything clearly. I never felt pressured or left wondering...
read more
Reply from James Jeter
July 13th, 2026 01:19 PM
Leonardo, thank you for your thoughtful review. I'm glad to hear that the refinance process was smooth and stress-free for you. It's great to know that my communication and support helped you feel confident throughout. If you ever have more...
read more
The terms were borrower friendly, the staff were fast to answer questions.
Reply from James Jeter
July 13th, 2026 07:08 PM
Christopher, thank you for highlighting the borrower-friendly terms and the responsiveness of our team. I'm pleased to know that your experience with us was positive. If you have any further questions or need assistance, feel free to reach...
read more
From the first conversation to the completion of my HELCO I felt that I was communicated with timely and I was never left guessing.
Reply from James Jeter
July 10th, 2026 03:12 PM
Amanda, thank you for sharing your positive experience. I'm pleased to hear that the communication was timely and clear throughout the process. If there's anything more I can do for you at New American Funding, please let me know.
Thank you, James! You were a great help and I'm thankful for your assistance and patience with me asking all the questions and confusion I had! You handled it all very well.
Reply from James Jeter
June 29th, 2026 08:05 PM
Kayla, I appreciate your kind words. I'm glad I could assist you and provide clarity amidst any confusion. If you have any more questions or need further assistance with New American Funding, please feel free to reach out.
very knowledgeable, kind, easy to talk to and very patient.
Reply from James Jeter
May 15th, 2026 02:12 PM
Sandy, I appreciate your kind words. I'm glad to hear that you found me knowledgeable and easy to talk to. If you need any further assistance with New American Funding, please feel free to reach out.
Very consistent communication and detail oriented!
Reply from James Jeter
May 11th, 2026 05:01 PM
Julie, thank you for your kind words. I'm glad to hear that you appreciated the consistent communication and attention to detail. If there's anything else I can assist you with at New American Funding, please feel free to let me know.
The verbal communication with both James and Lisa Douglas was always very pleasant. It felt more like a casual conversation over a neighbor's fence than a business transaction. They made the entire process easy for me. I am recently widowed,...
read more
Reply from James Jeter
February 26th, 2026 03:50 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Excellent communication and customer service. Andrew and James were both wonderful to work with.
Reply from James Jeter
February 17th, 2026 06:36 PM
Naomi, I'm pleased to hear about your positive experience. It means a lot that you found the communication and customer service commendable. If there's anything more I can assist you with at New American Funding, don't hesitate to reach out....
read more
He was very kindly and friendly. Also, he's good advantage for speaking to our country languag. Thank you Jame.
Reply from James Jeter
January 28th, 2026 09:58 PM
Wan, I'm grateful for your feedback, and I'm glad to hear you found our communication effective. If there's anything else I can do to assist you at New American Funding, please let me know.
10 of 13
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing