
J
James Jeter
Sr. Loan Officer | NMLS # 365858

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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From the first conversation to the completion of my HELCO I felt that I was communicated with timely and I was never left guessing.
Thank you, James! You were a great help and I'm thankful for your assistance and patience with me asking all the questions and confusion I had! You handled it all very well.
Reply from James Jeter
June 29th, 2026 08:05 PM
Kayla, I appreciate your kind words. I'm glad I could assist you and provide clarity amidst any confusion. If you have any more questions or need further assistance with New American Funding, please feel free to reach out.
very knowledgeable, kind, easy to talk to and very patient.
Reply from James Jeter
May 15th, 2026 02:12 PM
Sandy, I appreciate your kind words. I'm glad to hear that you found me knowledgeable and easy to talk to. If you need any further assistance with New American Funding, please feel free to reach out.
Very consistent communication and detail oriented!
Reply from James Jeter
May 11th, 2026 05:01 PM
Julie, thank you for your kind words. I'm glad to hear that you appreciated the consistent communication and attention to detail. If there's anything else I can assist you with at New American Funding, please feel free to let me know.
The verbal communication with both James and Lisa Douglas was always very pleasant. It felt more like a casual conversation over a neighbor's fence than a business transaction. They made the entire process easy for me. I am recently widowed,...
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Reply from James Jeter
February 26th, 2026 03:50 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Excellent communication and customer service. Andrew and James were both wonderful to work with.
Reply from James Jeter
February 17th, 2026 06:36 PM
Naomi, I'm pleased to hear about your positive experience. It means a lot that you found the communication and customer service commendable. If there's anything more I can assist you with at New American Funding, don't hesitate to reach out....
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He was very kindly and friendly. Also, he's good advantage for speaking to our country languag. Thank you Jame.
Reply from James Jeter
January 28th, 2026 09:58 PM
Wan, I'm grateful for your feedback, and I'm glad to hear you found our communication effective. If there's anything else I can do to assist you at New American Funding, please let me know.
Thank you!
Reply from James Jeter
December 22nd, 2025 07:02 PM
I appreciate your kind words, Thomas. If you have any questions or need further assistance with New American Funding, feel free to reach out. I'm here to help!
I ran into some scheduling problem but they made it easy for me. Eccellant customer service !!!
Reply from James Jeter
November 21st, 2025 08:41 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The Availability to communicate at all times.
Reply from James Jeter
November 18th, 2025 04:53 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing