New American Funding - Kyle Norris

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-913-449-4076
Rating: 4.85

Consumer Direct | ILA

New American Funding - Dallas, TX

4.85

(132)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage-loans/KyleNorris

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4.85

(132)

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Our experience with Kyle went smoothly. However, our experience with Stephanie was extremely frustrating. She repeatedly requested additional information at the last minute and kept warning that our closing date would be delayed. She seemed...

Reply from Kyle Norris

April 30th, 2026 03:59 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Overall, I’m not satisfied with my experience due to how inefficient the loan processing was.The process felt disorganized from start to finish. There were repeated requests for the same documents, slow turnaround times, and a clear lack of...

Reply from Kyle Norris

April 27th, 2026 06:30 PM

Kyle was responsive, professional, and personable from start to finish. He answered all of my questions and was willing to negotiate for the best deal. I would highly recommend him.

Reply from Owner

April 10th, 2026 12:00 AM

Thank you so much for the kind words; it truly means a lot. It was a pleasure working with you from start to finish, and I’m glad I could help answer your questions and secure the best deal possible. I appreciate your trust and your recommendation...

Although very kind and clearly a great person and father, as a loan officer, Kyle Norris was much less helpful than I expected or hoped for. He opened the conversation by telling me he was passionate about educating his clients. This did not...

Reply from Kyle Norris

April 3rd, 2026 03:32 PM

Great communication and made the process easy

Reply from Kyle Norris

March 23rd, 2026 03:27 PM

I appreciate your feedback, Kevin. It's gratifying to hear that my communication helped make the process easier for you. If you have any further questions or require assistance in the future, I'm here to help. Thanks again for your review!

I cannot recommend Kyle enough. Before working with him, I was dealing with another lender who was pushing me to buy points to lower my interest and quoted me over $20,000 in closing costs — and that didn’t even include my down payment. It...

Reply from New American Funding - Kyle Norris

February 17th, 2026 03:19 PM

Wow, thank you so much for the kind words.I’m really grateful you trusted me enough to take a second look at everything. Buying a home is a big decision, and it should feel clear and strategic; not overwhelming or pressured. My goal is always...

The fact that your team was able to work with me and my situaction, when 2 other companies were not. I'm glad I found this company online. I would refer them to anyone. I appreciated these guys for all of their hardwork and dedication.

Reply from New American Funding - Kyle Norris

February 11th, 2026 03:52 PM

Thank you so much for the kind words. It truly means a lot that you trusted us, especially after having a frustrating experience elsewhere. Every situation is different, and our goal is always to look at the full picture and find solutions...

Kyle was fantastic, and i will certainly do business with him again. What was a negative experience for me was the semingly poor communication between underwriter and processor which ulatemtley lead to delays and things coming down to the wire....

Reply from New American Funding - Kyle Norris

February 9th, 2026 07:33 PM

Thank you for the kind words and for trusting me with your loan—I truly appreciate the opportunity to work with you and would absolutely welcome the chance to do so again.I also appreciate the candid feedback regarding the communication and...

I felt like there was a lack of communication, there was a large disconnect of understanding the process and getting the buyer to the closing table - I am not entirely sure if it was Kyle or his processor but either way it was difficult to...

Reply from New American Funding - Kyle Norris

February 4th, 2026 08:49 PM

Thank you for sharing your perspective. Clear and timely communication is something I take seriously on every transaction. Throughout this process, I remained in consistent contact with the buyer, who was satisfied enough to leave a 5-star...

I could not recommend Kyle more highly. I was put in touch with Kyle through a web inquiry and boy was I glad we connected. He was instrumental in walking me through various options and decisions that had to be made. What I truly appreciated...

Reply from Owner

February 4th, 2026 12:00 AM

Thank you for the awesome review; I really appreciate it. I’m glad we connected and that I could help you navigate the options and see the bigger picture beyond just the rate. Going to bat internally and finding ways to keep out-of-pocket costs...