New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,549)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,549)

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5 Star

88%

4 Star

3 Star

2 Star

1 Star

Very helpful , always responded.

Reply from Christopher Visich

April 1st, 2026 02:07 PM

I'm glad to hear that you found my assistance helpful and that I was responsive throughout the process, William. If you ever need further assistance or have more questions, please don't hesitate to reach out.

Everyone really put the effort in to make it as easy as possible for us, and we feel like we got a really good rate.

Reply from Steven Sickler

April 1st, 2026 01:37 PM

It's great to hear that you felt supported throughout the process, Shawn. I'm glad we could help make things easier for you and that you are satisfied with the rate. Thank you for sharing your experience.

Everything was smooth from start to finish. No issues and no complaints

Reply from Duncan McCorquodale

March 23rd, 2026 12:04 PM

Glad to hear you're 5-Star satisfied - I'm always available for you, but I will reach out again in about 6 months to make sure everything is working out for you - It was a pleasure to get this done so quickly for you!

I am not sure exactly where the breakdown was but I feel the team fell short. Was notified very closee to closing day that the closing may have to be pushed to following week due to some issues which I felt could have been handled a lot quicker....

Reply from New American Funding - Malcolm Arri...

June 29th, 2026 08:01 PM

I'm sorry to hear about the challenges you faced, Cyndi. I understand how frustrating delays can be, especially so close to closing. Please reach out to me directly so we can discuss your experience further and see how I might assist you.

Cheerful accurate timely information

Reply from Brian Kimball

March 31st, 2026 07:47 PM

I'm glad to hear that you found the information cheerful, accurate, and timely, Gerard. Your feedback is appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing to work with...

Michael Seago was an awesome loan officer, he was very professional aMr made everything very easy amd and possibl. I would definitely recommend him. I am very happy and grateful for all his hard work and help.

Reply from Michael Seago

March 31st, 2026 05:00 PM

I'm glad to hear that you had a positive experience. Making the process smooth and straightforward for you is always my goal, and I'm thankful for your kind recommendation. Your happiness and satisfaction with my service mean a lot. If there's...

Thanks for your help!

Communication Accessibility

Reply from Drew Vogl

March 31st, 2026 02:10 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

He did a good job with this transaction follows up on everything make sure we had all the right documents. Very patient with me and the buyer. Thank you for all your help.

Reply from Billy Gardner

March 21st, 2026 07:27 PM

Antonio, You great to work with. Your communication was great and you were on top of things at all times. I appreciate you and look forward to working with you in the future.

Austin was communicative, prompt to act, and we successfully closed the transaction.

861–870 of 14549

About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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