New American Funding - Jeff Valley

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-949-267-2710
Rating: 4.74

Sr. Loan Officer | NMLS # 1866491

New American Funding - Novi | Consumer Direct

4.74

(150)

Jeff Valley NMLS #1866491 is a trusted Sr. Loan Officer who is ready to make your dreams of owning a home a reality. Jeff Valley is committed to providing the community with the very best in customer service, so come speak with New American... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 267-2710

Novi, MI

https://www.newamericanfunding.com/mortgage_loans/jeffvalley/

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4.74

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4.74

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Overall the experience was GREAT dispite the up and downs. The frustrating part was the closing kept moving despite us wanting to close. The whole process did take a bit longer than expected but I have never purchased or assisting someone with...

Reply from Jeff Valley

September 7th, 2026 02:11 PM

Leslie, I appreciate your patience and understanding throughout the process. I recognize that the timeline extended longer than anticipated, and I apologize for any frustration this may have caused. If there are any further questions or if...

Probably would have been better if they were not asking for stuff on the last day before we signed everything even though the day before I was told we were good

Reply from Jeff Valley

September 7th, 2026 08:40 PM

David, I understand how frustrating it can be to have last-minute requests before signing. I apologize for any inconvenience this caused, and I'll work to improve the process in the future. If you have any further concerns, please reach out...

Jeff is a great loan officer. He was quick to respond and took time to explain things and address any concerns. I highly recommend him! The loan processor was hard to get in touch with, required a lot of extra documentation at the last minute,...

Reply from Jeff Valley

August 25th, 2026 05:33 PM

Beth, I'm glad you found my responsiveness and explanations helpful during the process. I appreciate your recommendation and take your feedback about the loan processor seriously. Please reach out to me directly if there's anything further...

Jeff was easy to work with and was professional throughout the transaction.

Improve the communication, and retrieval of borrower documents in a more timely and efficient manner. Keep the borrower informed at all times and complete the necessary paperwork in advance before the closing date in order for a smooth transition....

Reply from Jeff Valley

July 27th, 2026 02:40 PM

John, I appreciate your feedback on the communication and document retrieval process. It's important to me that my clients feel informed and that everything is handled efficiently. Please reach out to me directly if there's anything specific...

Comunication and experience

Reply from Jeff Valley

July 27th, 2026 06:56 PM

Jakub, I'm glad to hear that you had a positive communication and experience with me. If there's anything else you need, feel free to reach out anytime.

He was available, open, honest, and very helpful, listened to what we valued

Reply from Jeff Valley

July 24th, 2026 04:00 PM

Thomas, I'm pleased to hear that you found my availability and honesty helpful throughout the process. It's important to me to listen and understand what you value. If there's anything more I can do for you, please let me know.

Jeff Valley was the best loan officer. Thank you Jeff !!!!

Reply from Jeff Valley

July 20th, 2026 06:53 PM

Oksana, I appreciate your kind words and am glad to hear that you had a positive experience. If there's anything else you need, I'm here to help.

we closed on the date we wanted and felt like the loan was optimized to what we were looking for

Reply from Jeff Valley

July 13th, 2026 02:50 PM

Trystan, I'm happy to hear that we were able to close on your desired date and that the loan met your expectations. If you have any further questions or need assistance, please feel free to reach out.

I truly appreciate the professionalism and consistent availability throughout the entire process. Every question was answered promptly and clearly, and the level of support made the experience smooth and stress‑free. Thank you for your outstanding...

Reply from Jeff Valley

July 10th, 2026 03:23 PM

Courtney, I'm grateful for your kind words about my professionalism and consistent availability. It's good to know that you found the process smooth and stress-free. If there's anything more I can assist you with, please don't hesitate to reach...

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