New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Dreylan Sims
Great employees.
Alec was on top of the transaction and his communication through out was excellent. Allways a pleasure to speak to.
Wayne was available when ever I had a question or needed an update. He was informed, helpful and positive
Matt goes above and beyond for every client. Every client I send to him comes back raving about his demeanor, communication skills and the investment he makes in them. As a Realtor, I can call Matt about a potential client and get results ,...
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Michael was very professional knowledgeable and was very punctual on any questions that I had to ask him regarding the loan process. anytime I left a message or sent an email. I received a call back in a timely manner and I definitely will...
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This was an extremely smooth experience until about the last week or so before closing. This timing just happened to coincide with the mortgage underwriting conditions. That's when the wheels fell off. And the communication at that point wasn't...
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Jennifer helped me through my loan process and all I can say is she was awesome! Never have I had a loan process go so smoothly! Jennifer was always professional and a pleasure to talk to. Anybody reading this review and looking for help with...
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Reply from Jennifer Gapasin
October 6th, 2026 09:17 PM
Thank you so much for the incredible review, Yancey! It was truly a pleasure helping you through your loan process. I'm thrilled to hear that everything went smoothly and that you felt informed and supported every step of the way. Your kind...
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Amazing communication throughout the entire process
Reply from Matt Carr
October 9th, 2026 02:04 PM
I'm glad you had a positive experience with the communication, Amanda. At New American Funding, ensuring smooth and clear interactions is a top priority for me.
I was extremely disappointed with my experience with Elizabeth the loan officer on this transaction. Throughout the process, I found her communication to be unprofessional, dismissive, and unnecessarily rude. Instead of feeling like my questions...
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Plain and simple compassion patience and understanding
Reply from James Moran
October 9th, 2026 08:24 PM
I'm grateful for your kind words, Jason. It's rewarding to know that my approach at New American Funding made a positive impact on your experience.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing