Wayne Leonard

Name: New American Funding - Novi | Consumer Direct
Address: 41050 W 11 Mile Road, Ste. 100, Novi, Michigan, 48375
Telephone: +1-949-267-2256
Rating: 4.77

Sr. Loan Officer

New American Funding - Novi | Consumer Direct

4.77

(298)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 267-2256

Novi, MI

https://www.newamericanfunding.com/mortgage_loans/WayneLeonard/

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4.77

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4.77

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Communication and way of taling was grate but Process was very slow, till last day asking for the document, i was expecting all process should complete at least 2- 3 days before than the closing date.

Thanks for being as accessible as you were during this process for me! I had many questions and felt I was able to reach out to Wayne easily to receive an answer.

In general our experience was great as we used Wayne Leonard again. Due to his support and customer service, this is the 3rd time obtaining a mortgage through NAF with Wayne being our loan consultant. Our experience when it came to loan processing...

Reply from Wayne Leonard

August 30th, 2024 03:13 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Overall the process was smooth. There was some frustration around communication to fix some items on the disclosures, which didn’t get addressed timely. Also, the wire from NAF was delayed at closing as apparently the evidence of down payment...

Reply from Wayne Leonard

May 31st, 2024 02:34 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Wayne is so helpful and patient that he really takes the stress out of the process.

Reply from Wayne Leonard

May 30th, 2024 02:18 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

There was an extremely amount of paperwork at times seemed a little ridiculous, thanks to Wayne he helped us threw it. Wayne was a pleasure to work with.

Reply from Wayne Leonard

May 25th, 2024 03:44 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Everything went smoothly and all my questions were answered, quickly.

Reply from Wayne Leonard

April 22nd, 2024 04:13 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

More communication

Reply from Wayne Leonard

March 16th, 2024 01:39 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Great communication and very organized

Reply from Wayne Leonard

March 16th, 2024 02:03 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Wayne helped me out a lot with me being a new home buyer he was very knowledgeable and helpful

Reply from Wayne Leonard

March 9th, 2024 08:06 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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