

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Jacqueline Bui was a fantastic processor, she was very quick to respond to my emails. I didn't start the loan with Scott but he was very helpful answering questions at the end of the process. My only complaint is that it took a long time to...
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Reply from Scott Sheedy
October 8th, 2026 01:39 PM
Myrna, I'm pleased to hear that you found Jacqueline Bui's communication to be effective and responsive throughout your loan process. While I'm sorry to hear about the delays, I'm glad I could assist with your questions towards the end. Thank...
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Kat is a Rock Star and I give her a 5-star rating. She was patient and explained the mortgage loan process as I had a lot of questions. This was a short sale which are not easy and it was very frustrating for me. But Kat explained everything...
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Reply from Kat Lee
October 7th, 2026 04:33 PM
Kym, I'm glad to hear that I could assist you through the complex short sale process and make it more understandable. Your recommendation of both me and New American Funding means a lot, and I'm grateful for your trust. If you ever have more...
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They made it less stressfull than i thought it would be. I am very greatful for this opportunity of owning our home thank you
Reply from Brett Sackman
October 7th, 2026 03:45 PM
I'm happy to hear that your experience was less stressful than expected, Amanda. It was a pleasure to assist you through the process with New American Funding, and I'm grateful to have been part of your journey to homeownership.
They made it easy. They did a majority of the work for me so the process was the easiest it could be.
Reply from Austin Davis
October 7th, 2026 03:07 PM
Haley, I'm glad to hear that the process was made easy for you. At New American Funding, I always aim to handle the majority of the work to ensure a smooth experience for my clients.
James and Nygen was nothing short of outstanding. Both did an outstanding job working my refinance. Both were very professional and a true please to work with. Great job to both of you.
Reply from James Moran
October 6th, 2026 05:36 PM
I'm very pleased to hear that you had a great experience with both Nygen and me during your refinance, Joseph. Thank you for your kind words and for choosing to work with New American Funding.
Laura's level of service is unmatched!
Reply from Laura D'Andrea
October 6th, 2026 03:54 PM
Michelle, I'm grateful for your kind words about my service. At New American Funding, I strive to provide strong support to meet your needs.
Everyone took their time with us and explained the process it made us feel very comfortable
Reply from Joe Oteri
October 6th, 2026 07:16 PM
Kenneth, I'm glad to hear that you felt comfortable with the way we explained the process. It's important to me and the team at New American Funding that our clients feel supported every step of the way.
Every step of the way was clearly communicated and explaine. I was repeatedly told to not hesitate calling if any questions arise. My wife and I were treated with utmost courtesy throughout the entire process. 👍👍👍👍👍
Reply from Scott Sheedy
October 6th, 2026 04:29 PM
Samuel, I'm pleased to know that the communication throughout your experience was clear and supportive. It's great to hear that you and your wife felt treated with courtesy during the entire process at New American Funding. If any questions...
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Delilah is very patient and knowledable about all the process . She stayed in touch and ensured we understood everthing. I would recommend her to all my family and friends.
Reply from DELILAH MCDAY
October 5th, 2026 06:43 PM
I'm truly grateful for your kind words, Desmond. I'm pleased that I could guide you through the process and keep you informed. It's wonderful to hear that you'd recommend me to your family and friends, and I'm proud to be a part of the team...
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Easy to work with all the way through the transaction.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing