New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,572)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,572)

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5 Star

88%

4 Star

3 Star

2 Star

1 Star

Matt was amazing to work with. He was very easy to talk to and was never knowledgeable about the entire prosses. He made everything go smoothly. I would highly recommend him to anyone I know looking for a mortgage.

Good communication from Michael throughout the process.

Reply from Michael Fienberg

January 14th, 2024 03:05 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

It was all very simple from taking pictures of documents and uploading them to e signing docs on the internet it was easy.

The kindness and support throughout the process.

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Quick process

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Kevin Murphy is an excellent loan officer. He was quick to answer any questions and put in the effort to make sure I was informed. I will be using Kevin to purchase my next home.

Reply from Kevin Murphy

January 12th, 2024 03:57 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Jeff was always in constant communication, took thew time to answer questions when we were uncertain of some aspects of the process or the loan paperwork, and never made us feel rushed or pushed into anything.

Reply from Jeff Valley

January 12th, 2024 03:58 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

This deal was a unique experience for everyone involved, I believe & the NAF team never quit working it until it was completed.

Reply from New American Funding - Drew Vogl

April 25th, 2025 10:17 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

If I would have known upfront that I would not be working with NAF. I went thru them expecting them to hold my heloc. now I have to deal with companies I am not familar with and are actually handling this heloc strangely.

Reply from New American Funding - Diana Lombar...

February 26th, 2026 11:39 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

River is very attentive!

Reply from River Robertson

January 2nd, 2024 02:39 PM

I truly appreciate your positive feedback, Karen. It's always my goal to provide attentive service for each client at New American Funding. Your 5-star rating means a great deal to me. Thank you for working with me. Looking forward to serving...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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