New American Funding - Diana Lombard

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-734-756-6024
Rating: 4.75

Loan Consultant | NMLS # 739584

New American Funding - Novi | Consumer Direct

4.75

(434)

Diana Lombard is a trusted Loan Officer who is ready to make your dreams of owning a home a reality and committed to providing the community with the very best in customer service, so come speak with New American Funding today and learn how... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(734) 756-6024

Novi, MI

https://www.newamericanfunding.com/mortgage_loans/dianalombard/

Search Reviews

Write a Review

4.75

(434)

Filter by Date

Range

Filter by Rating

5 Star

84%

4 Star

11%

3 Star

2 Star

1 Star

Experience.com

4.75

(434)

Reset all filters

Diana made sure we had our documents and she communicate with us about what needs to be done to get the loan we wanted to purchase a home

Reply from Diana Lombard

October 5th, 2026 05:21 PM

Anna, I'm glad to hear that my communication and assistance with your documents helped you secure the loan for your home purchase. Working with you through New American Funding was a pleasure, and I'm grateful for your kind words.

The feed back questions to not accurately show how I felt about service. Diana was great and did what she could. The issue was on the back end of this process and lack of or mis communication of information. The process took 3 months. Appraisal...

Reply from Diana Lombard

October 5th, 2026 07:21 PM

Connie, I'm sorry to hear about the difficulties you experienced during the closing process. I appreciate your kind words about my efforts and am grateful that I could support you alongside Hannah. It's concerning to know about the repeated...

The quickness of the processing.

Reply from Diana Lombard

September 2nd, 2026 03:43 PM

Edward, thank you for noting the quick processing. I'm glad the efficiency was a positive aspect of your experience with me.

Diana Lombard was extremely flexible with our changing situation and followd us through all of the processes until we successfully closed. She's a trooper and her experience navigating through the real-estate processes proved invaluable. Sincerely...

Reply from Diana Lombard

September 1st, 2026 02:20 PM

Shawn, thank you for sharing your experience. I'm pleased to hear that my flexibility and experience were valuable to you during the process. It was a pleasure working with you through your real estate journey.

very responsive

Reply from Diana Lombard

August 24th, 2026 06:06 PM

Ma, I appreciate your feedback. It's great to know you found my responsiveness helpful.

Buyer, Title Company, myself and the selling agent were inpressed with last minute hussle to make everyting close smoothly.

Diana has helped me with several loans over the years. Her and all involved are always very helpful and quick to answer any questions.

Reply from Diana Lombard

July 15th, 2026 02:43 PM

Hope, I appreciate your continued trust in me for your loan needs over the years. It's great to know that you find everyone involved to be helpful and responsive. If you have any more questions or need assistance in the future, I'm here to...

was very knowledgeable. She kept me informed and updated throughout the entire process. My entire experience with Diana and Jonathan was a 10 out of 10.

Reply from Diana Lombard

July 3rd, 2026 01:18 PM

Donna, thank you for your kind words. I'm glad to hear that you felt well-informed and updated throughout the process. It's wonderful to know that your experience with both Jonathan and me was a 10 out of 10. If you have any more questions...

. Dianna was always prompt in responding to my concerns and issues. I felt comfortable enough to bring them up to her because I knew she would provide me with an honest response.

Reply from Diana Lombard

June 16th, 2026 05:06 PM

Elza, I'm glad to hear that you felt comfortable bringing up your concerns with me. I appreciate your trust in my ability to provide honest responses. If you have any more questions or need further assistance, please feel free to reach out.

I loved that Diana lived in the same state as I do so we had a connection there. She was very responsive when I needed a response or had a question.At times the process was very difficult but whether we voiced our complaints to Hannah or Diana,...

Reply from Diana Lombard

June 15th, 2026 02:59 PM

Diane, I'm grateful for your thoughtful feedback. It's nice to hear that having a local connection was meaningful for you and that my responsiveness met your needs. I understand the mortgage process can be challenging, and I'm pleased that...